PC Hardware
Troubleshooting
Applied Networking Concepts
Mobile Devices and Printers
Virtualization and Cloud Computing
100

This is one way to improve airflow inside a computer case by adding an active cooling component to help reduce internal temperatures.

What is adding an additional case fan?

100

This is the first step of the troubleshooting process.

What is identifying the problem?

100

This service removes the need for manual IP configuration of workstations on a network.

What is DHCP?

100

This protocol can be used to transfer messages from an email server to an email client.

What is POP3?

100

This type of Hypervisor is implemented when a user running MAC OS installs a Windows virtual OS instance.

What is Type 2 Hypervisor?

200

During normal computer operation, the CPU retrieves data and instructions from this type of temporary memory for processing.

What is RAM (Random Access Memory)?

200

This is a cause of a construction site's computer overheating.

What is a build up of dust?

200

This connector type is used to connect an analog modem to a telephone line socket.

What is RJ-11?

200

This is the process of applying toner to the latent image on the drum.

What is developing?

200

This technology allows users to access data anywhere and at any time.

What is Cloud Computing?

300

This type of drive, commonly used to read CDs, DVDs, and Blu-ray discs, is typically installed in a 5.25-inch computer drive bay.

What is an optical drive?

300

This is the cause of a light shattering or a computer suddenly turning off.

What is a power surge?

300

This network device is an all-in-one security device that can provide firewall, proxy filtering, email filtering, and network access control services.

What is Universal Threat Management (UTM)?

300

This factor directly affects the speed of an inkjet printer.

What is the Image Quality?

300

This type of Hypervisor is most likely used in Data Centers.

What is Type 1 Hypervisor?

400

These small metal fasteners are commonly used to secure a power supply to the chassis of a computer tower.

What are screws?

400

This is a reason of your computer screen being big a stretched.

What is improperly set resolution?

400

This type of server supports the SMTP, POP, and IMAP protocols.

What is Email?

400

This technology allows the laptop display to have touchscreen capabilities.

What is a Digitizer?

400

An international civil engineering association with members all over the world used this type of cloud-based service to share its ideas and promote collaboration.

What is Community Cloud?

500

This computer device contains multiple slots and allows users to access data stored on memory cards, such as SD cards.

What is a media reader?

500

This is a cause of a computer not booting up after admitting 8 beeps.

What is video memory error from a bad video card?

500

These are the four layers of the TCP/IP model from top to bottom.

What is Application, Transport, Internet, Network Access?

500

This ACPI state turns the CPU and RAM off, and copies the contents of RAM to a temporary file on the hard disk.

What is S4?

500

A software company has developers located around the world. They use this cloud-based development environment so that all the developers can access the same software development tools.

What is PaaS (Platform as a Service)?

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