Oh System, My System
Why Can't We Be Friends?
The Solution is Central to the Problem
Benefits with Benefits
So Good to Be Home
100

Used to view member's eligibility, benefits, and claims. Can also send ID cards from here.

What is Solution Central?

100

These two classmates are real-life roommates!

Who are Yvette and Camara?

100

The task used to order ID Cards.

What is Manage ID Cards?

100

A set amount you pay upfront at a Doctor's office.

What is a copay?

100

Anthem's Vision

What is:

To be America's Valued Health Partner

200

Used to view details about ITS claims.

What is Blue2?

200

This classmate's bike was recently stolen by hooligans!

Who is Michelle?

200

The first step you take when you select benefits and cost.

Benefit Overview, then Show All on both sides.

200

A member's percentage of the cost.

What is coinsurance?

200

Anthem's Values

What are: Accountable, Caring, Easy to Do Business With, Innovative, Trustworthy

300

Used to see HIPAA Authorizations

What is CIRS?

300

This classmate speaks tagalog!

Who is Christian?

300

The steps for sending a claim to adjustments.

What is:

Find the claim and Open it
Tag it for adjustment
Submit to close the claim
Submit to get to claim review
Other actions, Request Adjustment

300

An amount you pay before the insurance begins to pay anything.

What is the deductible?

300

Anthem's Purpose

What is: Together, we are transforming healthcare with trusted and caring solutions.

400

Used to access pharmacy information.

What is eSD?

400

This classmate has 18 tattoos.

Who is Joey?

400

Other ways to search for members besides their ID.

What is:

Name and DOB
Name and Group
Subscriber SSN
Member SSN
Name and SSN

400

Once this amount is paid, Anthem pays services at 100%

What is the OOP max?

400

Anthem's CEO

Gail Boudreaux

500

Used to emulate a member's Anthem.com profile

What is CAD?

500

This classmate can run a mile in under 6 minutes!

Who is Taylor?

500

The method to look up revenue codes.

What is:

Tools
Lookup Code
Change dropdown to revenue code

500

Where you can check to see how many visits have occurred to a benefit limit (i.e. acupuncture).

What is Accumulators Task?

500

The name of the department that you are going to.

What is National Accounts?

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