Enrollment/Interviews
How do we handle internal staff who want to become a BIG?
Have a different team member from another team conduct the interview; or have a supervisor conduct the interview; send the assessment to Jeanie who will save it to a private folder; and click "private" on the Contact
What is the new National (and Sun Coast) “tagline” for mentoring and recruitment
What is the purpose of the required 2-week MSC in Matchforce?
To ensure they have met or have confirmed their plans to meet; to ensure things are getting off on a strong start and coach as needed, and provide encouragement
THIS IS REQUIRED and is NOT meant to be a copy paste of the post-match meeting notes
What are the 5 funded initiatives and why are they important?
BISS, DJJ, STW/BSW, BIB, and JJ13
Provides critical public funding ($1.6 MM) to run our program
When is mileage due to your supervisor?
BEFORE the 10th of the month
(not on the 10th)
What sources of social media do we check as an agency?
Google; facebook....DISCUSS
How many hours a month do we hope that a volunteer will spend time with their Little?
Don't focus on the hours; focus on It Takes Little to be Big.
Discuss suggestions
Share one question we might post during MSC, to assess youth safety in the home, at school or when with the Big?
DISCUSS and Share Handout
Can a re-match meeting count for a meeting/session time in BISS and DJJ?
YES YES
YES YES
YES YES
YES YES
What is an example of good zoom etiquette?
Looking at the camera (limiting phone use); not eating, be still, listen and engage
In what instance would we consider denying a youth and volunteer?
Youth Denial: safety issue to self or other; severity of needs, severe medicated, lack of interest to participate; difficulty scheduling (may depend);
Volunteer: background, safety, bad reference or bad interview.
DISCUSS BOTH SUPERVISOR
How long do references need to have known a Volunteer?
Does every match require a YODP (Youth Outcome Development Plan)? Why or Why Not?
YES YES YES YES YES YES YESSSSSSSS
What is the best way to ensure an office meets its DJJ, BISS, BIB and STW/BIB and JJ13 targets?
Make New Matches with intentionality; TAG matches early, youth outreach efforts and volunteer recruitment
TEAMWORK!
Average number of new matches (per MM) last year
25
When is a background check NOT required for someone getting re-matched after a closure?
1. If more than a year from Match Closure: a full, layered check is required. (start over)
2. If under a year from Match Closure:
2a: If the background was run within the last 3 years, then ONE layer is required
2b: If the background was more than 3 years, a full, layered background is required.
What are two examples of how the agency conveys the importance of youth safety to the general public?
DISCUSS
What is the purpose of an annual meeting with your matches?
Sign/receive updated paperwork; Re-establish YODP goals or boundaries, opportunity to meet face-to-face; develop your own relationship with Bigs, Littles and Families
DISCUSS
What % do we need to be at for BISS/DJJ by DEC 20?
70% COMPLETE
Average caseload per MM
60-65 Matches Per MM
Where do we document pre-match conversations?
DISCUSS
Is a volunteer the same as a donor?
YES!
Discuss.
Do Pending Closures require match support entries while in pending?
YES YES YES YES YES YES
Discuss
What is one way that demonstrates evidence of overall success or popularity in for our program? (SB, BSW, Events/Activities, etc
Returning customers;
POSITIVE COMMUNITY ENGAGEMENT
In your opinion, what is the single most important component of our work?
Youth Safety, Positive impact, volunteer experience, fostering positive match experiences, family services, fundraising, case management, community engagement....ONE ELEMENT DOES NOT RISE ABOVE ANOTHER|....it takes TEAMWORK!