What are the 4Ps that should be included in an effective meeting invite?
Purpose
People
Preview
Process
Name 4 of the 9 A2E "Essential Skills"
Prioritize big rocks
Get to the Why
Spark New Ideas
Conduct Pre-Mortems
Run Meetings that Matter
Communicate with Clarity
Manage your Energy
Give Feedback Effectively
Coach Others to Grow
What prompt can you use to help encourage diverse opinions and viewpoints?
Yes, and...
When trying to understand someone, is it more effective to ask questions or make assumptions?
Ask questions
Describe what the "Preview" should include.
List of topics to be discussed.
What does "Prioritize the Big Rocks" mean?
Focus on the right priorities by figuring out what you and your teammates must do to achieve your goals.
What is a "Thought Sparker"?
A statement that helps you and others think differently than you typically would
OR
A statement that can help you be more creative
Name one non-verbal factor that might cause someone to misinterpret your intended message during a face-to-face conversation.
Tone
Facial Expression
Physical Gestures/Body Language
What are the 3 "Exactlys" that should be covered either during the meeting or as follow up?
Exactly What, Exactly Who and Exactly When
What "Essential Skill" focuses on creative solutions to develop better products and services?
Spark New Ideas
What do "pebbles" have to do with A2E?
When applying the "Give Feedback Effectively" skill, what does "OILS" stand for?
Observe - describe an objective fact
Impact - explain the effect it had on you
Listen - discuss/probe to understand
Suggest - make a suggestion or request to create a solution
What tool can you use in when sending an outlook meeting invite that could help participants prioritize their attendance?
Required or Optional attendee buttons
What "Essential Skill" can help you anticipate potential problems before they happen?
Conduct Pre-Mortems
Physical, Intellectual, Emotional
For the A2E Essential Skill "Manage Your Energy", what is a "Booster" vs a "Drainer"?
A Booster lifts your energy levels
A Drainer lowers your energy levels
Which one of the 4Ps helps people understand how the session will be run?
Process
What word should you ask 5 times to try to understand the root cause of a specific problem?
Why
What is the difference between a "Post-Mortem" and a "Pre-Mortem" mindset?
Post-Mortem focuses on learning from mistakes that have already happened.
Pre-Mortem mindset is forward-thinking and plans to address potential problems BEFORE they occur.
In the A2E Essential Skill "Communicating with Clarity", what does SCA stand for?
Situation
Complication (problem/issue)
Action