Performance Management Steps
This step focuses on guiding employees toward improvement through feedback and support rather than punishment.
Before starting an investigation, what should you review to ensure you follow organizational and legal requirements?
What are policies and procedures
This is a crucial step to ensure the completion of a thorough performance appraisal.
What is have a discussion with the employee
Unwanted behavior that creates a hostile or intimidating work environment, including sexual or discriminatory actions, is known as this.
What is harassment
Performance Management provides opportunities for employees to improve skills and advance in their careers.
What is growth and development
This step temporarily removes an employee from work, often without pay, as a serious consequence for continued or severe misconduct.
What is a Suspension
After completing all steps of the investigation, what is the final action where you decide on next steps based on findings?
This part of the appraisal focuses on long-term aspirations and opportunities for advancement within the organization
What is Career Plans
This type of misconduct includes inappropriate language, disrespect toward colleagues, or failure to follow workplace norms
What is behavioural
Managing performance helps address disagreements between employees and supervisors before they escalate
What is conflict resolution
This step is often the first formal action taken when an employee fails to meet expectations after coaching.
What is a verbal warning?
When investigating unionized employees, what document must you consult to ensure compliance with negotiated terms?
What is reviewing the Collective Agreement
This summarizes an employee’s performance across all goals and competencies into a single score or descriptor
What is the overall rating
Consistently arriving late for work or returning late from breaks falls under this type of misconduct.
What is punctuality
Consistent performance management ensures all employees are treated equally and evaluated by the same standards
What is Fairness
This is the final step in the disciplinary process, resulting in the termination of employment.
What is dismissal
After gathering initial facts, what step involves speaking directly with those involved or who witnessed the incident?
What is interviewing relevant people
This aims to improve skills and competencies, often through training or stretch assignments, to support future success.
What are development goals
Physical aggression or threats toward coworkers or management is classified as this serious form of misconduct
What is Violence
Leading performance management strengthens trust and communication between managers and employees
What is develop your leadership skills
This step documents the issue and expectations for improvement in writing, creating a formal record.
What is a written warning.
This step requires examining evidence such as attendance records, emails, or performance metrics to identify patterns or inconsistencies.
What is analyzing data?
When setting goals during an appraisal, this framework ensures easily rated outcomes.
SMART Goals
This type of misconduct occurs when employees frequently miss work without valid reasons or fail to follow absence reporting procedures.
What is Attendance
When employees receie feedback and clear goals, they feel more connected and motivated at work.
What is engagement