Click Start: IT & ITeS
Behind the Call
India’s Tech Engine
Apps Around Us
Smart Services
100

It is the full form of IT.

What is Information Technology?

100

BPO stands for this.

What is Business Process Outsourcing?

100

The full form of BPM.

What is Business Process Management?

100

Which IT tool is used by schools for online classes, assignments, and tracking student progress?

Is  Learning Management System practically effective? 

100

Which IT-enabled services handle customer calls and queries?

What is the role of a call centre?

200

This sector provides IT-enabled services like call centers and data entry.

What is ITeS?

200

This type of BPO service handles customer calls.

What is a call center?

200

This Indian city is often called the “Silicon Valley of India.”

 What is famous in  Bengaluru?

200

Which IT application allows doctors to diagnose and monitor patients more effectively?

Is it in healthcare with MRI, EEG, and monitoring tools?

200

Call centres can be of two types based on communication—what are they?

How effective is inbound and outbound call centres? 

300

The two main components of IT are hardware and this.

What is software?

300

Outsourcing payroll, HR, or recruitment belongs to this BPO category.

What is HR outsourcing?

300

The IT-BPM industry is broadly divided into IT Services, ITeS/BPO, Software Products, and this.

What is Engineering R&D?

300

Which IT applications allow people to connect instantly across the world using email, video calls, and instant messaging?

How effective is communication tools and applications?

300

ITeS is divided into different service types. Can you name it?

What is BPO and BPM?

400

This type of IT service is delivered via the internet, often on a subscription basis.

What is cloud computing?

400

Indian BPOs provide this advantage to global companies due to time-zone differences.

What is 24×7 support?

400

This organization represents and promotes the IT-BPM industry in India.

What is NASSCOM?

400

Payroll processing, employee records, and recruitment are managed through IT. Which business area uses IT here?

Why is Human Resource services significant in an organisation?

400

When companies outsource work within the same country, what is it called?

What is the use of onshore outsourcing?

500

IT helps in decision-making through this type of processed data.

What is information?

500

Outsourcing business tasks to another country is known as this.

What is offshore outsourcing?

500

India’s IT-BPM industry contributes about this percentage to the country’s GDP.

What is around 7–8%?

500

Many global companies set up units in India to handle IT and BPM tasks directly instead of outsourcing. What are these units called?

 Multinational Companies and Global In-house Centres,How are the different?

500

An IT application based on Law enforcement 

Why do we need pattern matching? 

M
e
n
u