It's a party
It's all about that SOP
Can you find me? HL edition
100

This needs to be completed if there are no ROI, written consent or POA docs on file

What is verify the applicant and get verbal approval to speak to third party on their behalf?

100

This is where you would find what an applicant who lives in non traditional housing can submit for proof of address. 

What is the Occupancy SOP?

100
You can find the closing script on this page.

What is page 85?

200

This is one of the most common missed items on the written consent form

What is place of birth?

200

You would find what documents they can submit if they do not have a state drivers license.

What is the Identity Verification SOP?

200

This page tells you how long appeals can take. 

What is page 231?

300

ROI means this

What is AUTHORIZATION FOR THE RELEASE OF INFORMATION UNDER THE PRIVACY ACT?

300

How you can assist the applicants with getting documents on their online account

What is the Creating an Account and Uploading Documents SOP?

300

Applicant has missed more than 2 inspections due to IMI, INCI, WVO or WVOA, you would look at this page.

What is page 120?

400

This expires 1 year after the date signed

What is the ROI form?

400

This is where you can see what you are able to update.

What is IHP Contact Center Tiered Helpline SOP?

400

Locked Registrations verification are on this page

What is page 17?

500

They approve POA documents

Who is the OCC?

500

(TIER 2 QUESTION) This guide is where you can find information on how to send IHP emails. 

What is the FEMA-IHP-HELPDESK SOP?

500

Deny is listed in the HL guide this many times.

What is 19?

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