EVERYDAY BANKING
This feature allows members to spend more than their balance (within limits)
What is overdraft protection?
Members can avoid certain fees by meeting this requirement in their account.
What is maintaining a minimum balance?
This tool allows members to manage whether their card can be used or not.
What is card lock/unlock?
How many types of chequing package do we offer
what is 4
This is the question members ask even when it’s clearly posted
What are your hours?
This term describes combining multiple debts into one payment.
What is debt consolidation?
This is the key mindset when serving special segments at Vancity.
What is accessibility and inclusive banking?
A member only visits for balance checks—this is the opportunity.
What is educating them on mobile app usage?
This is the key factor in recommending the right chequing package
What are member needs and usage habits?
This tool saves time but members still prefer help with sometimes.
What is the ATM or mobile banking?
This type of transaction is always free across most packages.
What are online and mobile transactions (like bill payments and transfers)?
This package get 25 everyday Trasactions and free E-Transfer.
What is Essential package feature
This tool lets members quickly send money to others electronically.
What is Interac e-Transfer?
This Vancity chequing account costs $9.75/month with min balance of $1500
What is Essential Chequing Accoount
This famous park in Vancouver is larger than New York’s Central Park
What is Stanley Park?
These costs are outside Vancity’s control and may still be charged.
What are third-party fees like ATM surcharges or FX fees?
With this, members get unlimited everyday transactions; free E- transfer and 1 year Visa annual fee rebate
What is the Essential + package?
This feature helps members track spending and manage cash flow digitally.
What are account alerts or spending insights?
“This Vancity chequing account costs $14.75/month with min balance of $3000 ”
What is Essential Plus Chequing?
Our Region Senior Director name
What is Maria Michayluk
These four categories make up “Everyday Transactions” at Vancity.
What are debit/ATM, in-person, online/mobile, and PAD/cheque transactions?
This account offers no monthly fee and focuses on accessibility for vulnerable members.
What is Access Chequing?
This security measure protects members when logging into their accounts.
What is multi-factor authentication?
This Vancity chequing account costs $25.75/month with min balance of $6000
What is Total Chequing Account
Name of our new Region?
what is Raven?