Leadership
How can a manager use leadership to drive continuous improvement within the team?
By encouraging feedback and fostering a culture of learning
What is the primary goal of team-building activities?
To improve collaboration and cohesion among team members.
What is the term for listening with the intent to understand, not just respond?
Active Listening
What are SMART goals?
Specific, Measurable, Achievable, Relevant, and Time-bound goals
What is the term for the continuous process of improving one's skills and knowledge?
Personal Development
A leader employing this style would micromanage employees, focusing on strict rules and control
Autocratic Leadership
Which activity involves team members working together to solve puzzles or complete challenges?
Escape Room
Which type of communication involves body language, facial expressions, and gestures?
Non Verbal Communication
What is the role of goal-setting in performance management?
To provide direction and motivation for employees.
Which book by Dale Carnegie focuses on improving interpersonal skills?
How to Win Friends and Influence People
What is the term for a leadership style that prioritizes the needs of others?
Servant Leadership
Which team-building activity involves creating a shared vision or goal?
Visioning Exercise
Which communication technique involves asking questions to clarify and gather more information?
Probing
What is the term for a formal plan designed to improve an employee's performance over a specific period?
Performance Improvement Plan (PIP)
What is the term for seeking guidance and support from a more experienced individual?
Mentorship
Which leadership style encourages innovation and supports team development?
Transformational Leadership
What is the term for the ability to work well with others in a team setting?
Teamwork
Which communication technique involves restating the main points of a conversation to confirm understanding?
Summarizing
What is the key benefit of aligning individual performance goals with organizational objectives?
It ensures that employees' efforts contribute directly to the organization's success.
What is the term for the process of identifying one's strengths, weaknesses, opportunities, and threats to create a personal development plan?
SWOT Analysis
What is the term for a leadership style that focuses on routine, supervision, and performance?
Transactional leadership
What is the term for the process of forming, storming, norming, and performing in team development?
Tuckman's stages of group development
What is the term for a manager's ability to understand and manage their own emotions and the emotions of others?
Emotional Intelligence
How can a manager use data analytics to improve performance management?
By analyzing performance data to identify trends and make informed decisions.
What is the term for the process of seeking feedback from multiple sources, including peers, subordinates, and supervisors, to gain a comprehensive understanding of one's performance and areas for improvement?
360- degree feedback