eDocs
HealthiPlan
Credit Card Processing
Sycle Dashboard & New Calendar
Bonus Category - Questions not on your study guide
100
The 3rd party partner for Sycle eDocs
What is Intellinetics
100
The information required to pre-qualify a patient.
What is patient name and address?
100
The name of credit card processing company Sycle partnered with.
What is Pay Junction
100
This is how you activate the new Sycle Calendar:
What is Call support@sycle.net and have Sycle turn it on for you.
100
Name 2 OMS competitors in the audiology industry
What is: -BluePrint -HearingFusion -CounselEAR -HearForm -TIMS
200
The 20GB Pricing for eDocs is: ______ monthly The overage charges for eDocs is: _____ per GB overage
What is: $29 / monthly $5 / GB overage
200
1. The cost to sign up for HealthiPlan is $___. 2. The Merchant Fee for 12 months no interest is: ___%
What is 1. FREE 2. 3.5%
200
Credit Card processing allows processing of these 2 payment types:
What is checks and credit cards
200
1. The background color of an appointment corresponds to: _____ 2. The top bar color of the appointment corresponds to: _______ _______
What is 1. Provider 2. Appointment Type
200
The 3 types of data migrations are: ______, _______ & ______
What is -Standard: FREE (in excel) -Supported: $250 per dB -Custom: Based on SOW
300
Name 3 Benefits of eDocs
What is : -Scan, upload, download, and rename files -Unlimited folder creation and customization -Employee access management (Read Only or Read & Write) -Anytime, anywhere access -Seamless file transfer from one location to another -Easy accessibility through the Patient Summary -Ensure business continuity with document retrieval in the event of fire, theft or other natural disaster -HIPAA compliant
300
Name 3 benefits of HealthiPlan:
What is -Patient pre-qualification the moment an appointment is made allows providers and business owners to know when to offer credit without embarrassing denials. -Each prescreen is a soft credit check with no effect on your patients' credit scores -Approval in seconds -No sign-up fee -Low rates and payment plans for every budget -No terminals, websites, or phone calls -Patient materials and application reporting available -Full reporting of financing transactions with reports that make bank reconciliation easier for your clinic -Payments deposited in your account within 72 hours
300
To sign up for Pay Junction, customers have to contact:
What is Zack@sycle.net
300
The maximum number of coinciding appointments you can make is ___.
What is 3
300
We have ____number of clinics that use Sycle. (We will accept a number that is within a 200 clinics).
What is 5869 clinics
400
Name 2 ways to add files to the Documents section in the Patient Summary
What is 1. Scan directly into eDocs 2. Drag and drop a file from their computer into the Documents section.
400
The 3 sections in Sycle where you can see how much money a patient is pre-qualified for.
What is -The Appointment Notes (including hover) -Patient Summary -Purchase Summary
400
True or False: The signature pad can be used to sign more than just credit card receipts.
What is FALSE. eSignature pad is for credit card processing only. Sycle will have its own solution for other documents.
400
Benefit 1 benefit of the Dashboard:
What is: Having a visual representation of Sycle reports Arranging the widgets based on preference Interactive hover over
400
The President of CallSource
Who is: Tim Gommoll
500
True or False: Users can delete files from the patient’s Documents section.
What is True (This is managed in Administration)
500
1. Wells Fargo is (pick one):less than, more than, competitive to HealthiPlan. 2. Care credit is (pick one):less than, more than, competitive to HealthiPlan.
What is 1. less than 2. competitive to *note, we do not want to advertise Wells Fargo as being lower than Sycle bc the advantage of HealthiPlan is the integration to Sycle. This is so you are informed in case the question is asked.
500
The minimum amount of money that must be transacted at a clinic per month in order to get free equipment.
What is $10,000 per clinic *Free equipment includes signature pad and credit card swiper
500
Name the two places the Dashboard link is accessible from.
What is -Appts Tab under the patient search -Reports Tab *Note: Privileges for the Dashboard match Staff Member Privileges.
500
The Sycle product that generates the most revenue.
What is HealthiPlan?
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