PPD
This person built Pinpoint from the ground up.
What does IVR stand for?
Interactive Voice Response
What does the Capacity tracker tell us?
Dash is?
Trash
AAA was founded when?
1900
This person has an extensive shoe collection.
Eddie Avila
What does DID stand for?
Direct Inward Dial
How long is a sprint?
2 weeks
Memberships YTD SAT Score is?
86%
How many Members currently fall under MWG footprint?
over 6.8 Million
This person loves to collect rocks.
Kristen Martinez
What does TFN stand for?
Toll Free Number
burn down
MWG
How many states fall in MWG's footprint?
7
This persons favorite casino game is Craps.
Tate Callantine/Jamie Miranda
What is the name of the new phone system AAA MWG is migrating to?
Genesys
What is the name of our bi weekly meeting on Fridays and the end of a Sprint?
Sprint Review and Retrospective
What is it called when you combine auto and home insurance policies?
What city did AAA MWG launch the first self-driving public shuttle in the country?
Las Vegas
This person loves Shenanigans on the weekend.
Michael Fox
What does CTI stand for?
Computer-Telephony Integration
What is the title of the person who runs our scrums/planning/restrospective meetings?
Scrum Master
What is the allowable amount of Trip reimbursement under the Premier level Membership?
$1500
What year was Utah acquired as part of NCNU?
1994