Patient Rights and Responsibilities/ Information Management
How are Patients informed of their rights?
Shadow box, Phreesia reg, BHA Website
How often are rooms cleaned?
Beginning of day, between patients, end of day
How often is ultrasonic water changed?
Daily
Where is your eyewash station located?
In the sterile area
How do you ensure patients follow up with referrals?
Referral's department/ assigned staff calls patient within 24-72 hrs to follow up on referral
How often are "blue bins" taken to shredder?
Daily
What do you use to clean your exam rooms and what is the amount of time it takes the cleaner to dry?
Cavicide, 1 minute
What is the shelf life of a sterilized instrument?
per manufactures recommendation, BHA uses 1 year
How often do you check the levels on the gas cylinders?
Daily
How does the patient get access to their clinical record to transfer care?
Are Shred bins locked
Yes
What are the high touch areas in an exam room?
Chairs, beds, door handles, cabinet/drawer handles
How should pouches be labeled?
with date/initials/autoclave prior to steam sterilization
Who is authorized to use nitrous?
Dental staff that has completed nitrous training
How do you determine if you can speak to someone about a patient or their care?
Verify HIPAA
If a patient has one of these, we ask them to bring in a copy to place in their chart
Advanced Directive
When would you wash your hands instead of using hand sanitizer?
When they are visibly soiled, before/after eating & after using restroom
How long does equipment stay in ultrasonic?
10 minutes
How often do you check your lead aprons and how often are they x-rayed?
Weekly, annually
What Quality Improvement Programs is BHA working on?
Quarterly Quality Challenges
How do you contribute to protecting patient information?
lock computers, use privacy screen, follow HIPAA policy, ask patient for identifiers, etc.
What goes in Biohazard trash?
Any items saturated in any type of bodily fluid, teeth
How are dirty instruments transported to the auto-claving area?
in a closed bin marked "biohazard"
How would you report events that happen in the clinic?
Report to management and submit incident report
What makes us a medical and dental home?
We are a One-stop shop and keep patients involved in their care