SIM
What zone must be set up in all stores receiving area?
Drop Ship Zone
What code is used for actual store use product? I.e. a bike pump for bikes.
S1
What does BOLO stand for?
BE ON THE LOOK OUT
Is Not Known Theft shrink or margin erosion?
SHRINK!
What is the least amount of teammates that can be in the building at one time?
How long after a DC UPS box is delivered before it forced into your OH's?
48 hours
How often should the Monthly approval report be printed?
Monthly, end of the month, so once!
True or false you call Emi before you call police after a grab and run.
FALSE, TIME IS OF THE ESSENCE CALL THE POLICE!
What reporting system can show you what items were denied on SFS/BOPIS pick lists?
INTERA
What positions can open the front door for other teammates?
Managers or Key Carrying Leads/Key Carrying AA's only (have to go through key carrier checklist and approval by Kelsie and Emi)
Can a truck driver remove the seal from the truck for you?
No, never. FFL or Manager must remove the seal and complete the Seal Verification.
Who must approve store use weekly?
Store Manager
What 3 types of incidents must a store enter an LPMS for?
Shoplifting, Grab and Go, and Prevention/Recovery
True or false an LPMS shoplifting incident should NOT be input into known theft.
FALSE, we should input LPMS items into known theft to make sure inventory integrity is at its best.
Before entering the building in the morning and after leaving the building at night the Manager or Key carrier should do what?
Drive around the building to verify security and no questionable activities/concerns
What is a POD?
Proof of Delivery, charged by the manufacturer and could be loads of shrink!
What side shoe Right or Left gets store used with MM Code?
Right only
What is the name of script drop down that all LPMS incidents must abide by?
Narrative Wizard
Are arrows with a line down after a signature acceptable for approval of known theft?
No, every item must be signed and approved. Not to be "pencil whipped'
What binder should always remain at the front register area of the store to assist during crisis?
Emergency Binder
If a transfer has the incorrect quantities, what form should be submitted?
Transfer Discrepancy form
Is store use Shrink or Margin erosion?
Margin Erosion!
Name 3 behaviors indicative of shoplifting that we can call the Police on.
Grabbing product without regard to size or price, concealing product, breaking/defeating sensors, etc.
What value is given to a broken sensor on the known theft form?
$34.99 (average price of an apparel item)
Lockers or break room