Baby Mode Jeopardy
How do I access Flutter and what is its purpose?
Login into Okta and select Flutter. Flutter is the Facebook for DaBella that you are able to connect with other markets and departments to see announcments, training, resources and company updates.
What does ISS stand for?
Installed Sales Soultions
Will calls are when the installer is asking for additional supplies. What amount do we need approval? After its approved what do you do?
Anything over $500 needs to get approval from the production team. They will create a CO and let the OM know if its approved. Once approved tag invoicing and upload a snippit to the W/O side in salesforce.
Box Vents are used to?
Release hot air from the attic
What shoes are Chloes favorite shoes
SPARKLE BOOTS!
When do you make a welcome call to the H/O?
Same day data entry was done no matter the status
DOUBLE POINTS! However if you do not get ALL of them correct ZERO points.
What are service tickets used for?
How do you create them?
What do you need to close a service ticket?
OM's will create service tickets after a project is completed but something eles is needed. This can be created within the Opportunity side by clicking "Project work order"
After complete: Photos, Service ticket completion AND if billable an invoice
A contract paid in cash. What of a % do they have to put down on the deposit?
25%
No photo page
Blank contract
Color dicrepancy
Need to confirm OBS or TEMP
Missing direction of SGD
What kind of animal was Griffin bit by in High School?
A) Dog
B) Squirrel
C) Goose
B) Squirrel
How long do PC's have to clear out the audit pending list?
48 hours
DOUBLE POINTS! However if you do not get ALL of them correct ZERO points.
How long do you have to keep deposited checks for?
Where should you store the checks?
30 days
Somewhere that can lock. EX:Cabnit
DOUBLE POINTS! However if you do not get ALL of them correct ZERO points.
1) How many days does a H/O have to CXL?
2) How long does DaBella have to return the customers deposit?
3) When a H/O CXL's they have to fill out the NOC within the contract they can bring it into office or the H/O can fax it. Where does that FAX # go to?
A) 3 days
B) 7-10 Bussiness days
C) PDX - Finance department
What is the current DaBella warrenty for all our products?
Example: Windows for X amount of years
DaBella Warranty's:
Roofing - 2 Years
Gutter - 1 Year
Siding - 1 Year
Window - 1 Year
Bath - 1 Year
Jeanette Danen can touch her nose with her tongue
TRUE OR FALSE
TRUE
What year do we year for lead? What is the year for lead for CAL? AND for what products?
Windows and Siding
1978;1979
Who moves a job into Audit pending?
The OM will create a WO and place the job into audit pending for the PC.
The PC will place it OUT of this status
Why would a job go on hold and WHO can change the sub status?
Finance and Accounting will use this status.
Sometimes PC are told to place a job on hold
What department is the only department that can put a job status into "Need 2nd Product?
Bounus question:
How long is a bank completion good for after the H/O signs?
Funding
10 days
What Branch in the Millitary is Josh a part of?
Army
What does the status waiting for NET mean?
It means the Money $$$ is handled. Finance cleared and AR has pulled the deposit.
What are the 4 required logged calls we have to make to the H/O?
Welcome Call
Material Delivery
Install Call
Completion/Final payment call
For Bath projects when do you send the Job Packet out to installer?
Material Order Pending Shipment ( MOPS)
The standard NPS score for every market is 45+
TRUE OR FALSE
True
What rapper follows Cale Herrera sister?
Multile choice:
A) Ice Cube
B) Drake
C) Snoop Dogg
D) Nicki Minaj
C) Snoop Dogg