This firm cites an inability to course-correct and drive profitability if a project is off-track
Lack of Information Needed to Improve Firm Profitability
How Does CORE Help?
CORE provides real time dashboards, project profitability and scheduled reports to monitor profitability. For a client or project CORE will show profit as the difference between what was billed and cost which included labor, overhead (rent, utilities, etc. and expenses
This firm uses spreadsheets to track projects, which are updated weekly, by hand, rather than in real time.
Inefficient, Error-prone processes
How Does CORE Help?
CORE Dashboards allow a live view of the data in CORE. It can be filtered to show specific clients, projects, employees, groups, etc. This will allow a user to repeat the same widget multiple times and get different results based on need.
This firm is overbidding and underbidding on deals, resulting in lost deals and low profit margins on projects.
Lack of information needed to improve firm profitability
How does CORE help?
To Track project performance, you can view project structure of each phase to see how they are doing vs. Contract or budget. You can also view the performance tab for summary view of cost, budget, write up/down, etc. The budget area allows you to view detailed information on specific tasks to ensure that you are on track.
This firm is using a combination of spreadsheets and word docs for invoicing. This makes it hard to do phase, % complete, or milestone billing.
Inefficient error-prone processes
How does CORE Help?
CORE has the ability to generate invoices automatically and even have the customer payment received online and deposited to their account.
The project manager can adjust the percent complete for the next invoice from the structure tab in CORE.
Inefficient, error-prone processes
How does CORE help?
CORE is an all-in-one platform that centralizes operations including project management, time tracking, reporting, billing, and accounting keeps your team,and projects, on the same page.
This firm finds their projects are frequently under or over staffed, meaning they have too much or too little work on any given project.
Over-worked or under-utilized staff
How does CORE help?
CORE can set capacity per individual. Each person can track planned work on billable projects as well as vacation, holiday, staff meetings, training, and other non-billable time. Knowing this gives you an accurate picture of the amount of effort available during any period.
This firm is prone to formula errors in their spreadsheets, leading to inaccurate KPIs and overall mistrust of data.
Inefficient, error-prone processes
How does CORE help?
The information displayed in CORE uses consistent KPI’s to display information for the user. Because it is not being driven by a user formula, it means that all users at the firm will get consistent results throughout the program.
This firm can't easily provide professional, on-time updates, which reduces client satisfaction.
Poor Project Planning and Execution
How Does CORE Help?
CORE allows for scheduled reports such as project performance, allocation, budgets, etc. To be scheduled and delivered to clients, managers and others requiring regular status updates.
This firm manually prints invoices to send to owners and PMs for review. It takes a long time to get feedback and incorporate edits. This leads to delays in the billing cycle and poor cash flow.
Inefficient, error prone processes
How does CORE help?
Invoices can be submitted to a manager so that they can be reviewed, and approval or corrections can be made prior to being sent to the client.
This firm has poor visibility into employee performance, resulting in unbilled hours and reduced profitability.
Lack of information needed to improve project profitability
How does CORE help?
CORE can track both what has yet to be billed as well as hours that have been written off, vacation, training staff meetings and other non-billable time.
This firm is unable to track projects from start to finish, leading to communication gaps, misunderstandings, and conflicts.
Poor Project Planning and Execution
How does CORE Help?
Projects pass through several phases from concept to final billing. At the quote and proposal phase, CORE can track a high-level amount of time that is expected for the project and phase. When the project is approved by the client the budget can be used to refine the work by the type of resources needed for each phase. Finally, when the project is being scheduled the allocation/Gantt chart area allows for specific resources to be assigned to ensure projects stay on track.
This firm has no historical project data, which results in lengthy project planning, misses on profitability, and lack of insight into performance across teams and projects.
Poor Project Planning and Execution
How does CORE help?
CORE allows a manager to find previous projects of a similar type and size and see challenges faced to help scheduling for current jobs to be more accurate.
This firm takes on too many jobs relative to staffing levels, which leads to overtime pay or staff turnover due to burnout
Over worked or under utilized staff
How can CORE help?
CORE’s allocation planning tool allows a firm to understand utilization for specific people or even by job/role. Using this tool can focus on if the team has enough Engineers, Architects, Managers, etc. In addition to allocation for specific individuals.
This firm can't specify multiple bill rates for a specific employee. Charging staff billable time at the same rates for all tasks/projects leads to missed revenue opportunities.
Inefficient, error prone processes
How Can CORE help?
CORE allows users to manage fee schedules that can have a different rate for clients/projects or phases
This firm's office manager is in charge of making sure time cards are submitted at the end of the week. Project workers are inconsistent, leading to frustration as the Office Manager spends hours each week tracking down time entries in addition to their normal duties.
Over worked or under utilized staff
How Can CORE help?
In CORE, you can set automated reminders for employees to submit their time. Time entries automatically update in dashboards, reports, and billing & invoicing metrics