IVF
Placing Holds
Where is this?
Payer Specific
What do I do?
100

These payer types do NOT need an IVF

What are Schools, Regional Centers and Medicaid payers.
100

A patient is missing an IVF in vision.

What is Missing Insurance Verification

100

This spreadsheet is where you document communication with private pay patients 

What is the Private Pay Spreadsheet

100
This person collects on Tricare

Who is Victor!

100

The payer table shows patient has Optum, after doing the IVF you find the patient also has a $25 copay and no COB.

What is add in the Copay Funding Coverage in the payer table and send the Copay Welcome Letter

200

This is where you complete the IVF

What is 

200

Patient's current primary denial expires 11/15/24, we are currently waiting for payer to mail us the denial letter that will be effective 11/16/24

What is Waiting for Primary Denial

200

This is where the HCA can be found in vision.

What is the attachments table!

200

These types of Blueshield plans need to be sent straight to Blueshield

What are FEP and Shared Advantage!

200

Patient's payer table is filled out with primary insurance information, but theres no record of an eligibility attachment uploaded.

What is upload a screenshot of the eligibility from payers portal to vision (attachments table)

300

This person is responsible for completing the IVF

Who is the RS/biller!

300

The branch emails me saying a new patient will have a SCA under WellCare, but it is not yet finalized. 

What is Pending Rate Agreement-SCA

300

This is where you can find BCBA's credentialing status

What is the BCBA Credentialing Listing!

300

This person bills Tricare

Who is the RS!

300
After checking patients eligibility you find that the Aetna portal has a different DOB for the patient than what's in vision.

What is email the branch asking if they can confirm patients correct DOB with family. 

400

This is the tab where you initiate the IVF (be specific)

What is Clinical->Assessments Tab in Vision!

400

Patient is Private Pay Monthly, but there is nothing uploaded in the attachments table

What is Missing Homecare Agreement

400

Where do you find the patients Primary Care Physician? (be specific)

In vision at the top right where it says "PCP"!

400

You should notify these two people if you have a new ChampVA patient

Who are Candise Mcdonald and Michael Pierre!

400

Patient is missing a PCP in Vision

What is email branch asking to enter in a PCP and verify credentialing once entered. 

500
These months are considered IVF Season
What are December-January
500

After checking the BCBA Credentialing Listing, BCBA Jane Doe shows no effective date and there's no fill color for Evernorth.

What is Worker not yet Credentialed with Payer

500

This is where you can find a patients service authorization.

What is the patients census page in the attachments table and/or the Service Authorizations table!

500

Who sends families Tricare Copay/Co-Insurance Letters?

Who is the biller/RS!

500

You should set this up when a patient has a blanket denial from the primary insurance that IS accepted by the secondary insurance.

What is Payer of Last Resort

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