Name That Price!
What is the standard cost for Avulux Chem Clip?
$329.00
I need to order a Standard Progressive through VSP. What is the category code and option available in Shamir?
"K" / Genesis
Where would I put the BC or other thickness requests on a job?
Lab message
What is the highest total power that can be ordered for Glacier Metaform and what material?
Total Power -11 to +11 - 1.74 material
When transferring a call to the SCL department (Soft Contact Lens), what queue name would you transfer to?
SCL Existing Order-XFR Priorty
What is the cost for acct 80032834 to order a Relax 65 Trivex in Transitions Gray w/ Gradient Gray 10% tint uncut?
$139.80
For Job 16011914, what VSP benefit plan does the patient have?
What tab would be best used to check invoices and freight charges?
Orders / Invoice
If I ordered a Flex SV CR39 w/ G15 80% tint and Claris HD uncut. What would be the turnaround time?
2 business days pending inspection.
Name two shamir designs a customer would request "Fixed 16" for?
Spectrum Plus/Element
What is the upcharge cost for Trivex Drivewear from job # 15891010?
$74.00
For VSP Job 15902478 why are we not able to process the job as is?
Seg ht difference 22/35.
What section of an RX job would tell me if the job is compensated?
As Worn Measurements - Vertex Panto Pano
Do we carry the Essilor TD2 Premium Scratch Coat? What is the cost?
No but similar - Super Scratch Coat
$20.00 for the pair
If a customer needed a LAA that is designated for Stock. Who could they speak to?
Jeff Glickman
I am an 86 account with the standard low pricing for Stock lenses on finished jobs.. What is my cost for the Crizal Prevencia AR Orma Flat?
$70.00
Why was VSP job 15718440 delayed in starting production?
DM missed the special instruction to s&e.
What special message is needed for an edging error due to lenses edged upside down?
FQC Review in the Lab Message
How do we imitate a gradient polar lens?
Ordering a polar 'A' lens and add a gradient tint on top would imitate a gradient polar cosmetically.
What two frames types SHOULD be sent back for redos vs running shape and edge? And Why
Metal Groove and Shelf bevel.
We do not keep the groove depth or bevel on file
Total credits applied were $396.43 / TAB - Credit Invoice 350439679301 & AC3 - 350439679201
What is the true patient name associated to VSP job 12917899?
Edwina Gobewole
What kind of log will you see on an account when a frame is received but no job in the system?
Unsubmitted job log
What AR is available with Shamir BluZero? If I do not add an AR, what kind of hard coat is available?
Glacier Plus/Expression/Glacier Sun/Glacier Basic/Crizal Rock/Sapph/Preven/Easy Pro
It can also be ordered with Glacier Hard Coat only (automatically applied if no AR is chosen)
What safety stamp can a customer expect from ERL on a clear lens?
What does our Safety Stamp imply?
AB / meets the safety standards however not OSHA/ANSI approved. No Z87 stamp.