What is Low/High glucose thresholds?
The operations compatibility for iOS and android is_______.
What is iOS 16+ and NFC Android 11+?
yes
When running across duplicate accounts you should_______.
What is 'mark duplicate'?
DMC-A should be used for_________.
Their password should contain_________.
What is 8-36 characters, at least 1 number and 1 special character?
T/F: There is a confirm email section they must verify first.
FALSE- there is NO confirm email section.
Is an account required to use the new libre app?
yes, create account or login with LibreView credentials.
If you didn't launch the correct perception code in a call you ____________.
What is autofail?
________app is for the FSL 14 day system.
What is LibreLink?
If you reinstall your device, you will have__________.
What is more than one device?
Alarms will follow_________ when sound and notification display settings are off.
What is follow phone's sound settings?
What is a scan to backfill and how does it work?
You discover a gap, scan FSL2 or 2+ to recover data from the last 8 hours.
What is close-ended questions?
The perception code for a good call or to give kudos is_________.
What is SERV-9?
Will see this when uploading a device successfully.
What is "Glucose History"?
When logging into the app on a 2nd device after __________the user will be logged out and will need to resign into first device.
What is 10 days or upon sensor activation (whichever is longer)?
What does it mean if I have a future date on my report when trying to upload my device?
Means that the reports will be incorrect for that time, must set correct time/date.
These 3 things are what makes the FSL systems more affordable:___________.
What is less waste and usage of material, covered by most insurances, and smartphone compatibility?
The AGP shows_________.
What is a 24 hours window with every minute reading?
When they get a message that says "Not enough sensor data" it means___________.
What could be an issue if "Feature Not Available" pops up?
It could be a possible desynchronization from device.
These things must be done in an INSERTION-3 case......
What is send out adhesion guide in after call email, document shipping and reason for it, educate the customer on how to prepare application site and insertion.
In an escalation note include:___________.
What is app version, phone model, operating system, date/time/initials, and notate whatever is applicable per complaint issue?