CBCC
What is OBTM?
Outbound Telemarketing
What is RPRC?
Retail Product Resource Centre
What is GIC?
Guaranteed Investment Certificate
What is BOGO?
Buy one get one
What is the OOO?
Out of office
What is NBA?
Next Best Action
What is SOL?
Scotia Online Banking
What is HISA?
High Interest Savings Account
What is PIN?
Personal identification number
What is FYI?
For your information
What is TAHA?
Temporary at home agents
What is PAC?
Pre-authorized Contributions
What is MPSA?
Momentum Plus Savings Account
What is BOPUS?
Buy online pick up in store
What is EOD?
End of day
What is AHT?
Average handle time
What is EDL?
Enterprise Data Lake
What is SMP?
Scotia Mortgage Protection
What is FOMO?
Fear of missing out
What is NRN?
No Reply Necessary
What is IVR?
Interactive Voice Response
What is FICO?
Fair Isaac & Company (Beacon)
What is STEP?
Scotia Total Equity Plan
What is GIF?
Graphics interchange format
What is BCC?
Blind Carbon Copy.