H
E
A
R
D
100

FRM

Fraud + Risk Management

100

WD

Withdrawal

100

BB

 Bonus Bets

100

UN

Username

100

SNL

Suspended No Login

200

SIC

Sports Information Center

200

BA

Bonus Abuse
200

UR

Under Review

200

SQ + SR

Settlement Query + Settlement Request

200

SPM

Same Payment Method

300

PM

Payment Method

300

CTS

Customer Technical Support

300

PoO

Proof of Ownership

300

BSID

Bet Slip ID

300

CO (not Colorado) 

Cash Out

400

PoF

Proof of Funding

400

OSS

Operational Sports Support

400

PWMB

Pay With My Bank

400

CB

Call Back

400

FOS

Fund Original Source

500

SE

Self-Exclusion

500
DL

Deposit Limit

500

CDD

BDD

EDD

Customer Due Diligence

Basic Due Diligence

Enhanced Due Diligence

500

CVRA

Customer Verification Risk Analysis

500

PPM

Player Protection Measures

M
e
n
u