Business Settings
Which TM dressed up as Batman when they were little.
Cody
The policy on how to handle customer information via phone chat email and other tools
What is Data Handling Sharing Customer information policy.
how to obtain their receipts for Business Prime
If a business customer needs to find their receipts for Business Prime, tell them to:
1. Select Business Settings.
2. On the page, under Business Prime, select Manage or Learn more.
3. In the Payment History section, select View last invoice from the dropdown list.
Tool used to change business profile information
What is minor change tool?
Will.
Has the ability to see orders that were placed by other users within the group
Who is an Admin?
What to verify on a business account
name, e-mail/mobile phone number, and billing address
The path for a business customer to print a Reconcilation Report
Business Analytics > Reports > Reconciliation
A quicklink reference pertraining to business information
What is Amazon Business Customer Service Tools?
Changing setting pertaining to PBI
Business Settings > Billing & Shipping > Pay by Invoice
Has the ability to place orders and view only their invoices
Who is a Requisitioner?
What do you do if a customer does not know who the Admin on the account is?
Go to your account and click on Tax Exemption program, they will see the option to contact an account admin.
A payment method that allows eligible Amazon Business customers to place orders on net terms. Instead of paying at the time the order is placed
What is Pay By Invoice?
Customer has Open Pay By Invoice payment questions
What is Transfer to Accounts Receiveable
Where Admins can view PBI reports
Business Settings > Billing & Shipping > Your Invoices for Pay by Invoices
Setting that allows the admin to preselect the payment methods and addresses for users in the account
What is shared settings?
Which TM has vaped a Honey Bourbon flavor?
Cody.
How do you locate the Business Prime invoice?
Go to business settings and under business prime there will be a manage button that will then give the needed invoice.
If concession abuse is suspected on a business account
report to the AB PACE team
Business Prime member wants to sign up for Amazon Fresh
If you wish to sign up for AmazonFresh, you'll need to create an Amazon.com account with a Prime membership.
Who can adjust approval limits
Group administrators can adjust per order limits and approvers at any time.
Which TMs dumbest accomplishment is being really good at a phone app?
Will.
Which TM has completed market research for Pepsi?
Rebekah.
Which TM has eaten a kabob that could have been goat or dog?
Evelyn.
When to transfer to AMZL
Delivery Issues with packages still in transit to customer