Who to go to
Change with availability
Sitori (Jotform!)
Caregivers can be notified by 9:30am for pick up times.
False- No later than 8:30am!
Who needs to eat half of their lunch at a time, wait an hour, and then eat the other half?
Jack
Are we hiring?
Yes!
Issue with transport vehicle example: engine light, washer fluid empty, low tire pressure
Anja (Jotform!)
After dropping a client off for the day, staff need to watch the client enter the home and/or confirm caregiver received before leaving. (depending on supervision level)
True!
Who needs reminders for "safe hands"?
Brittany C
If a caregiver comes to the CC asking to speak with admin/manager, what do I do?
Ask them if they have an appointment, and if not give them a business card to schedule one!
Can't login to an AbAd issued app example: Slack, HB, Bamboo
Brittany (Jotform!)
If staff wait 5 minutes after notifying client/caregiver of arrival with no response, they can leave without pick up.
False- wait 10 minutes
What client is gluten free?
Amy D
What assigned parking spot # is big red?
4
Sydney (Jotform!)
False- staff must be trained in Safety Care to use any hands on redirection!
What client has an emergency seizure medication that needs to go with them to activity?
Excluding admin, what staff has been with AbAd the longest?
This was a close one- Aleesa!
Needing to share a complaint or feedback
Brittany (Jotform!)
Clients are okay to be left alone for 5 minutes at a time if staff need to use the restroom
False- communicate with your team when stepping off the floor!
What clients need coaching about caffeine and carbonation reduction? (Hint: there are two)
Ashleigh S, Chris
What year did Sydney start Ability Advocates?
2020- 6 years going strong!