Able Basics
529 Basics
Contributions & Limits
Withdrawals & Expenses
Systems & Call Handling
100

An Able account allows disabled individuals to save past this limit and still retain their benefits 

2,000

100

This plan is mainly used to save for ?

education costs

100

Contributions from family, friends, and others all count toward this same yearly ABLE cap.

annual contribution limit

100

These are items that when money is withdrawn from an able or 529 and used for, there are no tax implications 

Qualified Expenses 

100

On calls, reps should avoid giving this kind of professional guidance about a caller’s specific tax situation.

is tax advice

200

These two things are needed to be Eligable for an able account. 

Disability onset before 46 

has SSi, SSDI or physician's form 

200

In a 529 plan, this person benefits from the education savings even if they are not the one controlling the account.

The beneficiary

200

This special ABLE contribution option may allow certain employed beneficiaries to contribute more.

ABLE to Work?

200

ABLE earnings grow this way when left in the account.

tax-free

200

When a caller is overwhelmed, reps should use this soft skill first instead of overloading them with information.

empathy or active listening

300

How many accounts can a disabled individual have. 

One

300

This term describes education costs that 529 money can generally be used for without triggering tax issues.

qualified education expenses

300

A 529-to-ABLE rollover still counts toward this limit for the year received.

the standard annual contribution limit?

300

Reps should avoid doing this when a caller asks whether a specific item qualifies

making a tax determination on a specific expense.

300

This system is the main program agents will use to view accounts.

is Eliza

400

This is the only benefit that would be effected if the account reached a specific amount 

SSI

400

This is the common tax form used to report distributions from a 529 Education Savings Plan.

Form 1099-Q

400

this type of rollover does not count as a contribution and is limited to once every 12 months.

ABLE-to-ABLE rollover

400

This is the broad rule reps should remember when describing what ABLE money can be used for: the expense should help maintain or improve

Health, Independence, and Quality of life

400

This pair of tools is specifically used for document handling and forms work.

Image and eForms

500

An ABLE account is often compared to this more complex planning tool, but reps should avoid recommending one over the other.

a Special Needs Trust

500

Room and Board is limited to this amount. 

the allowance for room and board included in the school’s cost of attendance or The actual amount charged

500

This program has no contribution limit 

529's

500

Receiving this allows you to withdrawal from your account equal to or less then the amount received without penalty 

A scholarship

500

When explaining availability of funds what should you check first to determine the hold period 

is it a Standard or Gift Contribution 

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