A
B
C
D
E
100

the failure to provide goods or services that are necessary to avoid physical harm or mental anguish

What is NEGELCT

100

must report suspected abuse, exploitation, and neglect immediately.

who is a MANDATED REPORTER

100

This is a very serious part of a NA's job; a NA can be criminally prosecuted for failure

reporting suspected abuse

100

Identify, prevent and report any abuse, exploitation and neglect as Legislated in Act 14

what is the NURSE AIDE DUTY

100

requires mandatory reporting of abuse to public authorities

what is ACT 13

200

to ensure that nurse aides have the education, practical knowledge and skills needed to provide care for residents that is free from any kind of abuse, neglect, or exploitation.  

what is ACT 14

200

– Requires nurse aide students to submit a PA-CHRI without prohibitive offenses and annual continuing education in abuse prevention. 

what is ACT 14

200

During dinner, Pete, a nursing assistant, spills hot soup on a resident’s arm. He tells her that she had better not tell anyone about it or he will be very angry at her. Which residents’ right is he violating?

The right to complain

200

Advocates for residents’ rights, Educates consumers and care providers, Investigates and resolves complaints

who is the OMBUDSMAN

200

mentally or emotionally disruptive or upsetting condition that occurs due to changes in the environment

what is STRESS

300

Mrs. Hart is a resident with dementia at Longmeadow Retirement Home. She is usually unresponsive to her surroundings. James, a nursing assistant, notices a pretty bracelet on her dresser. He borrows it for his wife to wear to a formal dinner party, knowing that Mrs. Hart will not notice. Which residents’ right has he violated?

The right to security of possessions

300

Laura, a nursing assistant at Great Oak Nursing Home, is running behind with her work for the evening.  She is helping Mr. Young, a resident with Alzheimer’s, with his dinner. She is getting frustrated with him because he keeps taking the fork out of her hand and dropping it on the floor. Finally, she slaps his hand to get him to stop. Which residents; right has she violated? 

The right to dignity, respect, and  freedom

300

the willful infliction of     injury, unreasonable confinement, intimidation, or punishment with     resulting physical harm or mental anguish.

what is ABUSE

300

Confinement or separation from others without consent

Involuntary seclusion

300

Rubbing up against a resident inappropriately

what is an example of SEXUAL ABUSE

400

Ms. Land, an elderly resident, gets into a loud argument with another resident during a card game. When her daughter comes to see her later that day, Anne, an NA, tells her that Ms. Land is in a bad mood and cannot see anyone. Which residents’ right is she violating?

The right to visits

400

· muscle tightening

· stomach ache

· crying

· anger

· headache

· change in eating habits

· raising your voice

· sleeping problems

· heart palpitations

· inability to focus


Signs of STRESS

400

Depression, Mood swings, Fear and anxiety, Lack of appetite, Fear of being left alone

signs of Psychological Abuse

400

Quality of life
• Services and activities to maintain a high level of
wellness
• Be fully informed regarding rights and services
• Participate in their own care
• Make independent choices
• Privacy and confidentiality
• Dignity, respect, and freedom
• Security of possessions
• Be informed of and consent to transfers and
discharges
• Voice complaints
• Have visits
• Have access to social services

what are resident rights

400

Sets minimum standards for NA training (75
hours)
• Requires competency exam for NAs
• Requires regular in-service training for NAs (12
hours annually)
• Establishes state registry of NAs

what is OBRA 

500

Amy is a nursing assistant at Sweetwater Retirement Home.  Every night when she goes home, she tells her family funny stories about the residents she is working with.  Which residents’ right is Amy violating?

The right to privacy and confidentiality

500

increase exercise, get enough sleep, maintain a healthy diet, do not smoke or use illegal drugs, perform one task at a time, develop a hobby and seek help

actions that will address stress

500

Unexplained broken bones, Bruising, Injuries that are shaped like a belt buckle, Burns shaped a certain way, Bite or scratches, Missing hair or teeth

what are signs of PHYSICAL ABUSE

500

Pressure injuries
• Unclean body
• Body lice
• Unanswered call lights
• Soiled bedding or incontinence briefs not being
changed
• Poorly fitting clothing
• Unmet needs relating to hearing aids, eyeglasses
• Weight loss, poor appetite
• Uneaten food
• Dehydration
• No fresh water or beverages

what are signs of NEGLECT

500

an act or course of conduct by a caretaker or other person against an older adult or an older adult’s     resources, without the informed consent of the older adult or with consent obtained through misrepresentation, coercion or threat of force, that results in monetary, personal or other benefit, gain or profit for the perpetrator or monetary or personal loss to the older adult.  

what is Exploitation 

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