Prevention & De-escalation
Answer: A communication technique used to calm an upset person and prevent a situation from escalating.
what is de-escalation
Answer: Hitting, pushing, or inappropriate use of restraints.
Question: What is physical abuse?
answer: Unexplained bruises, burns, or fractures may indicate this type of abuse.
what is physical abuse
Answer: The first thing an HCA should do if immediate danger is present.
seek assistance, ensure safety
Every client has the right to live free from this.
Question: What is abuse, neglect, and exploitation?
Answer: Two environmental triggers that may increase agitation or aggression.
Question: What are excessive noise, crowding, poor lighting, lack of privacy, or confusion in the environment?
Answer: Threatening, humiliating, or insulting an older adult.
Question: What is emotional (psychological) abuse?
Answer: Withdrawal, fearfulness, anxiety, or sudden behavioural changes are signs of this.
Question: What is emotional abuse?
Answer: True or False: HCAs should ignore suspected abuse unless they witness it directly.
Question: What is False?
Answer: One responsibility of an HCA related to abuse prevention.
Question: What is recognizing and reporting concerns, maintaining professional boundaries, or promoting safety?
Answer: One action an HCA can take to prevent abusive situations before they occur.
Question: What is using respectful communication, active listening, or recognizing triggers early?
Answer: Misusing another person's money or property.
Question: What is financial abuse?
Answer: Missing possessions, unusual bank withdrawals, or unpaid bills may indicate this.
what is financial abuse
Answer: After ensuring safety, an HCA should do this next.
Question: What is report concerns to the supervisor/nurse according to agency policy?
Answer: Workers have the right to refuse work when there is this.
Question: What is an unsafe condition or danger to health and safety?
Answer: True or False: Self-defense techniques should be used as the first response in a threatening situation.
What is false?
Answer: Failure to provide adequate food, hygiene, medication, or care.
Question: What is neglect?
Answer: Poor hygiene, weight loss, dehydration, and untreated medical conditions may suggest this.
Question: What is neglect?
Answer: Information that should be included when documenting abuse.
Question: What are objective observations, dates, times, injuries, statements, and actions taken?
Answer: Workers should report threats, violence, or abuse according to these.
Question: What are workplace policies and procedures?
Answer: The most effective strategy for preventing abuse.
What is recognizing risk factors and intervening early?
Answer: A situation where an individual cannot adequately care for themselves and their own needs.
Question: What is self-neglect?
Answer: Name three possible warning signs of elder abuse.
Question: What are unexplained injuries, fearfulness, withdrawal, poor hygiene, sudden financial changes, or emotional distress?
Answer: The five reportable incidents identified in Residential Care Regulations.
Question: What are physical abuse, emotional abuse, sexual abuse, financial abuse, and neglect?
Answer: Name two rights and two responsibilities of HCAs regarding abuse.
Question: Rights may include a safe workplace and the right to report concerns. Responsibilities may include reporting abuse, following policies, documenting concerns, and promoting client safety.