AC PARTS
TECHS
AFTER HOURS
100

How long does it take to install a compressor?

4 hours

100

True or false: During the busy season, Alex Winder should be scheduled with miscellaneous parts

False! They should go on the original tech unless it's a maintenance tech or Shane/Riley. Alex W is only for INSTALL help! 

100

What technician should we try to schedule after 4 maintenances with first?

Cory
200

What is the name of the unit that sits outside?

Condenser unit

200

Name 2 technicians that cannot do start ups

Lance/Luke/Thor

200

How many maintenances can we schedule after 4 or on a weekend during the busy season? 

One

300

How long do AC pressure switches take to install? 

4 hours

300

When we get busy, these two technicians should take old service before old maintenance

Riley and Shane

300

After what time do we start quoting the urgency fee?

5 pm

400

What is the name of the refrigerant that they are phasing out?

R22

400

What two technicians used to be installers and should be used for install help when we need to get ER installs in?

Max and Jackson

400

True or false: Saturday H&A installs are reserved for emergencies

True

500

What does "TXV" stand for?

Thermal Expansion Valve

500

These two technicians can quote repairs AND replacement

Garrett and Wes

500

Most saver switches are activated between what time?

2 pm and 7pm

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