How long does it take to install a compressor?
4 hours
True or false: During the busy season, Alex Winder should be scheduled with miscellaneous parts
False! They should go on the original tech unless it's a maintenance tech or Shane/Riley. Alex W is only for INSTALL help!
What technician should we try to schedule after 4 maintenances with first?
What is the name of the unit that sits outside?
Condenser unit
Name 2 technicians that cannot do start ups
Lance/Luke/Thor
How many maintenances can we schedule after 4 or on a weekend during the busy season?
One
How long do AC pressure switches take to install?
4 hours
When we get busy, these two technicians should take old service before old maintenance
Riley and Shane
After what time do we start quoting the urgency fee?
5 pm
What is the name of the refrigerant that they are phasing out?
R22
What two technicians used to be installers and should be used for install help when we need to get ER installs in?
Max and Jackson
True or false: Saturday H&A installs are reserved for emergencies
True
What does "TXV" stand for?
Thermal Expansion Valve
These two technicians can quote repairs AND replacement
Garrett and Wes
Most saver switches are activated between what time?
2 pm and 7pm