Behavior
Gaining rapport is important, but needs to be built in a way that preserves what?
What is confidentiality and professionalism?
What is a name tag?
This is required unless you are in class or otherwise excused.
What is participation in professional development training?
Devices to limit usage of when coaching.
What are mobile devises and earbuds/headphones?
How much notice do we ask you to provide prior to vacating your position?
What is two weeks notice?
Where to refer students who need something outside of the scope of tutoring.
What are campus resources?
When you must submit your hours to avoid probation.
What are the 15th and last day of each month?
Those who are not allowed behind academic coaching desks.
Who are friends or visitors?
The printers that are to be used for personal print jobs.
What are the library printers?
What are not messy snacks and drinks in spill-proof containers?
The document all coaches must act in accordance with.
What is the student code of conduct?
What to wear while working as a coach.
What is work appropriate attire?
Where Office Assistants sit when they aren't working with a student.
What is the main desk?
The email address that is to be used for all work-related emails.
What is your employee email address? (@sfcc.spokane.edu)
The people you can ask to briefly store your personal items.
Who are office assistants? (OAs)
What you need to do if a learning you're working with discloses something that concerns you?
What is ask your supervisor for next steps?
The length of each break if your shift is at least four hours.
What is 15 minutes.
What are meetings, appointments, and other obligations?
What is every 24 hours, M: 8 a.m. - Friday: 3 p.m.
If you drop below this number of credits, you notify your supervisor immediately.
What are six credits?
Something you need to avoid in your professional responsibilities with the students and fellow employees.
What are conflicts of interest?
Who you ask if you have questions about workplace attire.
Who is your supervisor?
Who you notify and how you notify them about anticipated absences or tardiness?
Who is your supervisor via email?
The platforms you must keep open during your shift.
What are TEAMS and WConline?
If you fail a class and compromise your Satisfactory Academic Progress (SAP), contact this person.
Who is your supervisor?