A student officially requests to withdraw, the DOD is _______.
What is the date the student requests to be withdrawn?
A student request to drop a course on Thursday of Week 4, this is the grade the student will earn.
What is "W"?
What is the Last Date of Attendance Report?
The report used to determine the last time a student sat in classes; it is the students overall LDA.
Explain the status history process for a brand new student.
The student completes the application with admissions and is moved from prospect to applicant. Once the student has completed all other required paperwork, entrance exams, background checks, and financial aid, the student is moved from applicant to future start.
When a student request to substitute one course for another course, what should occur?
The SSR should review the approved substitution list and complete the substitution form.
How often should the SSRs be reaching out to potential re-enroll students?
Daily
When processing a withdrawal, this paperwork must be uploaded to campus nexus.
What is the Proof of LDA Verification, the Withdrawal Routing Form, and the Add/Drop Form?
A new student is being processed as a cancel show post-census, these are the grades earned.
What is "CN" or Cancel Grades?
What report is used to get a student’s LDA and when should it be pulled?
Master Student Listing Summary and pulled early in the day
If a student has transfer credit for Anatomy and Physiology and Psychology, does the student still need to take the entrance exam?
Yes, transfer credits in English and Math or a completed degree are the only waivers for the entrance exam.
When should the SSR request President’s Grant Approval?
As soon as the student commits to being an applicant, prior to the EA and FA2.
When is the re-entry tracking report due?
Friday by 4PM
These two withdrawal dates must always match.
What are the NSLDS date and LDA date?
A student sits in English on Tuesday of week one. On Thursday of week one the student decides to drop the course, what process does the SSR take?
Completes a drop/add form, notifies SA and drops the course with a DR grade
What date range of students should be looked at when contacting students?
Any student who has missed at least 7 days.
A student has a prior cancel no show enrollment and wants to return, what is the process?
Notify Jessica to clean up the history.
What GPA is required for Graduation?
2.0 or higher
Who is the re-entry acceptance worksheet sent to?
Liz Ashy
A new student sits in all classes in week one and never sits again. Monday of week three the student requests to withdraw, this is the status the student will be moved to.
What is cancel show post-census?
How long does the student have to appeal a grade?
10 business days from the end date of the course.
What can be used for LDA verifications for a withdrawal? Name two.
Any academic deliverable.
Snip of canvas showing last time work was submitted
Proof of third-party
Signed attendance roster
GL verification from Felix
Prior to adding more enrollments to campus nexus, the SSR should search for multiple masters, name two ways to search.
Name, Social Security Number
Does the student have to sit out a term when appealing SAP?
No, must appeal and be approved to move to probation
What is the process for getting a president grant approval?
Send the email request to Jessica Williams, must include Student Name, LDA, Returning Term, Balance and can provide additional notes. The request is approved by Jessica and Ashley, if approved at that level, sent to Joel for approval and returned to the campus.
The differences between an Unofficial Withdrawal and an Official Withdrawal are?
A. Official withdrawal: student requests to be withdrawn; the DOD is the date of the student request.
B. Unofficial withdrawal: the student is at 14+ days on the LDA; the withdrawal is processed on day 15 with a DOD of day 14.
What date does the SSR use to determine if the student earns a W or WF grade when dropping a course?
The LDA of the specific course being dropped.
What are ways of contacting students? Name 3.
Phone Call, Text Message, Email, Social Media, Asking for assistance, sending canvas message
When moving a student from applicant to future start, what documents should the SSR review?
Enrollment agreement, Financial Plan, placement scores, background check, Education field complete
If a student previously passed a course, how many additional times can the student retake the course and use financial services to pay for it?
One additional time per course (effects SAP)
Once the student is approved to return, what documents are needed, list three.
Re-entry acceptance worksheet, SAP review/appeal, Presidents grant, background check, GE, code of computing, new enrollment agreement, new financial plan.