Ship Reports
When we find a guest who is a F/T Wheelchair/Scooter user on the ship report, we must
Check if they have flights, hotels and/or transfers to notate appropriately on the report
The Americans with Disabilities Act (ADA) applies when
The guest is a U.S. Citizen and the sailing is from or to a U.S. port
Which accommodations will have to be coded with MEDA and then reviewed by the Shoreside Medical Team?
Dying wish, 24 Hour continuous power, Stretcher, etc
A guest who is a full-time wheelchair/scooter user can participate in an Alaskan Cruisetour.
¿Dónde originaron los juegos olímpicos?
Se originaron en Grecia. Se llaman así porque se celebraban en la ciudad de Olimpia.
What would be the correct order for disability accommodations on the ship report (from 1 to 5)?
1. Wheelchair/Scooter User - F/T Wheelchair/Scooter User
2. Difficulty walking
3. Dialysis
4. Sleep apnea
5. Oxygen user
6. All nut/peanut allergies
For a guest traveling to the UK from the US with a Service dog what documentation is needed?
Rabies Vaccination Certificate, Treated against tapeworm no less than 24 hours and no more than 5 days before expected arrival to UK, Third Country Veterinarian Certificate.
Provide the requests would need to be reviewed by the Shoreside Medical Team prior to approval?
Catheters, Stretcher, Taking a loved one home, etc
Code [ ] is used when a guest is bringing multiple pieces of medical equipment as carry-on luggage or having it delivered to the ship. We use comment HITSMMDDYY and service history remark code [ ].
SPEQ
M1
¿Quién es el autor de el Quijote?
Miguel de Cervantes.
Which disabilities need to go on the Emergency Evacuation Report?
Low vision, Autism, F/T Wheelchair user
A guest is under a PKU diet. Which of the following options would be the best course of action for this guest?
Notate the booking, check ship inventory, follow SOP Procedures, and advise guest they can bring dry non-perishables.
An American guest is requesting for an ASL interpreter on his Mediterranean sailing, you advise
We only offer ASL interpreters on US or Canada sailings or sailings that start or ends in a US port.
The First or New Add Ship Report is done [ ] days before the sailing on [ ] by [ ]pm Eastern Time.
10 ‑ 14
Wednesday
5
What are the Access core values?
Be Thorough
Be Thoughtful
Be Productive
What do we do if we have a guest with food allergies who is 10 years or younger when working on New Add or Late Add reports
Mark the guest with the script to let the Manager of the Children's Program so they are aware of the allergies
When a guest has a medical need that has to be reviewed by the Shoreside Medical Team, you have to use the code [ ], the comment HISTMMDDYY, and the service history remark code [ ]. The Team will review within [ ] business days.
MEDA
M2
7
I've been trying to book my client who is a full time wheelchair user into an accessible stateroom. However, I don't see any inventory showing as available. What is the appropriate response?
"Please allow us a week to review all currently booked accessible staterooms and we'll reach out if we're able to find some availability."
Adventure Ocean offers an exception for toilet training for young guests with autism/developmental disabilities but parents or a guardian will have to come to change the child’s diaper.
Which KD article is related to Kelly's name?
Cruisetour Information KD article
The Emergency Report consists of
A report with the guests that will need assistance in the unlikely case of an emergency
What are the two questions that, according to the ADA, we can ask regarding service dogs?
1. What task/function has your service dog been trained to perform to assist you with your disability?
2. Does your dog assist you with your disability?
Use SPEQ only when the guest advises they are bringing what type of equipment
Ventilator, NxStage Dialysis Machine, Defibrillator, etc
A guest with home hemo-dialysis needs the following in order to sail.
1 year of experience using the equipment
A companion trained in the use of the equipment
A fit to travel letter from their physician
¿Qué significa FIFA?
Fédération Internationale de Football Association