Doors
An appropriate greeting or expression you can use to make patrons feel welcome in the library
What is Hello/Good morning/Welcome/etc.
a Smile/open body language etc.
About how early you should be to the desk or door when it's time for your shift
What is a few minutes early?
The type of call numbers used in the Daley Library
What is Library of Congress?
The location where patrons can check out and return materials or get something from the lost and found
What is the Circulation Desk?
This person is the go-to staff member for questions about fines and fees.
Who is Michael?
An acceptable activity to occupy yourself at the doors
Writing, drawing, coloring books, reading, puzzle books, origami, knitting, fidget toys
Any other activity that doesn't require electronics, headphones, or your full attention
The correct place to locate up-to-date library hours online
What is the library website?
The name of any other call number system used in libraries besides Library of Congress
What is Dewey Decimal/National Library of Medicine/SuDocs/etc.?
The two floors where the Book Stacks are located in the Daley Library
What are 3rd and 4th floors?
This staff member manages all alumni borrowing.
Who is Emily?
What is 5-5555?
It's just five fives :o
The department that manages and staffs the Reference Desk in the IDEA Commons
https://apps.library.kent.edu/loctutorial/test.php?stageToTest=2&darkMode=0
Exercise 15
(Answer does not need to be in question form this time)
See tutorial
The office that is located in the back of the IDEA Commons and provides walk-in service 9am-5pm on weekdays
What is Technology Solutions?
This staff member manages the lockers in the IDEA Commons (which patrons can check out for the entire semester).
Who is Henry?
Something you can say if a friend or acquaintance on campus is visiting with you at the door station and becoming a distraction
Many acceptable answers!
The checkout procedure for study room keys starting in Fall 2024
What is rooms are self-managed by patrons and there are no keys (or similar answer)?
https://apps.library.kent.edu/loctutorial/test.php?stageToTest=3&darkMode=0
Question 31
Come up to the podium!
See tutorial
The location (floor and cardinal direction) of the new Popular Reading 2 location
Sean, Ana, Chris, Zaira and Dave are the staff in this unit that is a part of Access Services.
What is Resource Sharing?
(will accept Interlibrary Loan as well)
The name of the type of long thin tool we use (instead of a traditional key) to lock/unlock West Door push doors
What is an Allen Wrench?
Hex Key or Allen Key also accepted
The date of the first Sunday the library will be open this Fall
What is September 8?
A rule of thumb we use to organize materials by call number
Hint: ________ comes before ________
What is "Nothing comes before something"?
The new name for the Curriculum Collection, which is located behind Popular Reading 2 on 2nd Floor North
What is Children's and Young Adult Literature?
This staff member's actual title (that hardly anyone uses) is "Friendly Services Supervisor".
Who is Dante'?