At the Beginning
During
At the End
Solvable Situations
April Showers Bring May Flowers
100

This is the qualifying period for an STD/UML

What is 5 missed consecutive shifts?

100

This is the preferred SLA for AMCs to respond to calls and emails.

What is 24 hours?

100

This is the elimination period for LTD.

What is 26 weeks?

100

This is the answer to if LTD should be initiated if EE is on WCB.

What is YES?

100

This is the main Spring allergy trigger.

What is pollen?

200

This is the age limit to qualify for STD/UML.

What is there is none?

200

This is the amount of time prior to an LTD that the STD-LTD transition needs to be sent

What is 8 weeks?

200

This is the preferred amount of time prior to the start of a GRTW plan to optimally present it to the business for their approval.

What is 2 weeks?

200

This is the claim type for EEs under the IBEW union.

What is a UML?

200

This is the country in which cherry blossoms signify Spring.

What is Japan?

300

This is the other interview that is expected during the intake besides the employee functional telephone interview.

What is the Employer Interview?

300

This is the call with Sun Life in order to determine if additional services would be appropriate for EEs during an STD claim.

What are SIP calls?

300

This is the amount of days if an employee returns to work full time and goes back off work where the claim would be reopened if it is for the same or a related reason.

What is 30 days?

300

This is the point of a UML claim where the AMC reaches out to EE to determine if they are able to RTW in the foreseeable future or not.

What is 22 month mark?

300

This is the most popular non-chocolate treat during Spring.

What are Marshmallow Peeps?

400

This is the claim type if an EE leaves the country without prior approval for medical reasons.

What is a UML?
400

This is the prompt that turns a UML claim into an MA claim.

What is a RTW plan over 12 weeks or a complex RTW plan?

400

This is the amount of time the business has to set up an accommodation after approval.


What is 5 business days?

400

If a WSIB claim is found to be not work-related, this is the next step if disability is present.

What is AMC initiates an STD claim?

400
These are the 3 zodiac signs of Spring.

What are Aries, Taurus and Gemini?

500

This is the only province with a pay advance for WSIB claims.

What is Quebec?
500

This is the difference between a non-compliance decision vs a non-support decision.

What is non-compliance is at the onset of the claim (i.e initial medical not received) and non-support is for ongoing claims?

500

These are characteristics of complex RTW plans.

What are plans longer than 12 weeks, incomplete plans or static plans with no increasing hours?

500

This is the referral type when an employee on UML continues to have ongoing restrictions and limitations beyond what is expected or is attempting to return with accommodations.

What is a Medical Accommodation?

500

This is the country where the Easter Bunny originated.

What is Germany?

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