OOPs
Move Money
Self-Service Options
Policies
Random
100

How many accounts can have OOPs active at a time?

2 accounts

100

What is the daily limit to move funds between member 2 member?

$5,000 in OLB and unlimited in UAD

100

"help, I forgot my password? where should I go?"

Sign In Help at the 'log in' screen on ether the app or the web page

100

If someone calls in and they are not IDed by VID or ATS; how can we ID them?

first and last name, full DOB, and last 4 of SSN

100

What Disney movie have "how far I'll Go" in it?

Moana

200

What are the protection types?

1) ACHO and Checks

2) ATM withdraws and POS

3) both 1 and 2

200

How much is it to do a Domestic and an International Wire? 

Domestic: $14

International: $25

200

What system helps with Card Based Funding?

ATS (automatic Telephone System)

200

To update a member's name and/or add a joint owner; what needs to be filled out?

NFCU-97CI 

200

What is the Virginia State Bird?

Northern Cardinal

300

What is the maximum amount someone withdraw from an OOPs account?

$520

300

When does a Cashier's check expire? 

Never

300

"How would I file an appeal for my dispute that i lost?"

Trick question! Its called a 2nd review not an appeal! 

but anyways; submitting an eMessages

300

NFCU is able to notarize non-NFCU documents except in which state?

California 

300

Which state is the Largest?

Alaska

400

What level alerts would stop someone from applying for OOPs?

3,5,7, or 9

400

What is the amount that requires a On Demand Text for M2M transfers? 

$1,001

400

What are steps to find my access number within the app?

more; profile and settings; and it should be one of the first things you see 

400

For hybrid work policy; how much time is spent on campus VS at home?

2 days on campus 3 days at home

500
If an account owner has 2 accounts with OOPs and they have a J/O on them, how many accounts can the J/O have with OOPs?

The JO can have 2; OOPs is based off the account holder of each account

500

"I want to order a Cashier's check and be able to pick it up at the branch. How would do this on my own?"

more; send money; cashier's check

500

"I want to change my pin on my debit card, how do I do that?"

through mobile app under accounts-card management-then select change pin 

500

How does NFCU handle you working on a paid holiday?

By paying you 2.5 time and snacks

500

What is the Capital City of Montana? 

Helena

M
e
n
u