Authorized Customers
Accountable decisions should be made with good _____ and business _______
What is Good judgement and Business knowledge
What are the types of financial paper offered by community bank?
Cashiers check
Money order
Local currency check
Foreign currency drafts
What is the Euro to Dollar conversion term?
Re-Conversion
What is the minimum amount to open an interest bearing checking account? What is the monthly fee?
100$ / 6$
True or False : Does the FTC ( Federal Trade Commison) allow banks to contact third parties o obtain name, address, and telephone number of the authorize contact?
TRUE ( but may not discuss any aspect of the descendent death)
Military members who are serving with NATO forces in Europe are authorized to purchase _____ and _____ for their monthly rent payments.
What are Money orders and cashiers checks
It is who's responsibility to claim lost or stolen money orders?
The customer. ( Community Bank will not be involved in the claim and we will not attempt to explain the refund policies or procedures to customer )
What is the rate used for credit unions, Private organizations, and places such as AAFES, MWR and NEX?
Wholesale rate
If processing a deposit sent directly to the banking center by mail and the endorsement is missing, what must be stamped on the reverse side of the check?
"Absence of Endorsement" stamp
What must the bank obtain legally prior to the loan department reporting deceased customers to the credit bureaus?
Legally sufficient document of death
A LOA is issued and signed by the base commander that may specify _____ or _____ services for US gov, or nato valid ID
FULL or LIMITED
This form is required when financial paper is purchased between what amount? ( 2 answers )
Monetary instrument sales form and between 3,000- 10,000 $
What days are not considered business days?
Federal holidays
Cost of a NON-account holder USD wire transfer?
Cost of an account holder EURO wire transfer?
20$
25$ (additional fee may be generated by receiving bank and passed to originator)
Can you accept a check for either deposit or encashment after recieving notification of death for who the check is made payable to?
NO in order to limit our liability
A guide which refers to specific information on authorized services
Authorized customer matrix
What are not considered Financial papers ?
Certificates of Deposit
Wires
SEPA payments
The treasury department must be notified of all local currency sales, to both finance and organizational accounts, conversion and re-conversion over what amount?
50,000$ (business day prior to the transaction)
On Certificates of deposit what are the account/terms and minimum to open?
90 DAYS/ 12 MONTHS
13 MONTHS/ 36 MONTHS
minimum to open $1,000
What rights does the authorized contact have that the debtors also have?
Request verification of a deceased persons debt, dispute the debt and request that the bank cease contact for collection effort.
If a LOA does not specify between full or limited services what will the bank supply?
FULL services
When should banking centers re-order financial paper?
When the stock has been reduced to a two-month supply
All transactions should begin with this
Opening the customer folder, verifying ID, and information
This bank currently operates Community Bank under a contract with the Defense Finance and Accounting services
Bank of America
It is no longer valid once the Principle is deceased