Accounts Jeapordy

Daily Activities

100

The task that includes everyone working 

Huddle

200

The person that authorizes returns

GM

300

As a CAM, you get first access to do what with your customer?

Position for additional sales/agreements

400

A month and a half payment should be asked for minimally for this customer

Middle Bucket

500

Name the % goal to close, front and middle bucket to be considered for rewards schedule

Front 3.9% Mids 1%

Renewals Toolbelt

100

First Pay is treated as this within 7 days of the renewal date

Over (32 +)

200

The last option in the renewals tool belt

Lifetime Reinstatement 

300

A Value Plan Customer that is due to charge off, can't make a full payment to get their account current. This option is approved only by RM

Old School Rewrite

400

Two things that should be noted in the customers account during a renewal call where contact was made. 

Pay Period, EZ Pay Schedule, 

500

This should be asked for prior to taking a Non-Renewal Payment.

EZ PAY

Accounts Absolutes

100

This must be updated nightly 

Accounts Goal Board

200

This task must be carried out by first person to start the accounts department daily

Accounts Strategy 

300

After each field visit, this is mandatory to be added on the customers account.

In Home Fee

400

This is updated every Tuesday in preparation for seriously delinquent accounts

Legal Tracker

500

Name the EZ Pay Enrollment and Success Goal for the Year

70% For each

CAM Duties

100

First up to clean offices and empty trash nightly

CAM/CAM Dept

200

1st & 15th Drop Goals for each bucket

66/50/50

300

Your customer started a new job and wants to pay weekly, name the frequency they should be changed to in POS and why?

Semi-Monthly, to ensure the projected revenue is calculated correctly going forward.

400

The official collection notice that's sent via mail or email in some cases on Tuesdays.

Surebill

500

The documents that are kept in renewals binders 

Payment Logs, Renewal Worksheets, Appointments, Renewals Strategy Meetings

How to Manage CAM Dept

100

This customer is field visited as a priority every Saturday Morning.

Broken ATP's

200

The expectation on every field visit

Call at every stop

300

Your GM is off, an over calls to return, this is the first thing you review prior to scheduling and or working account.

# of Payments made, or Lease Term and How much Paid

400

The person first up to call 1st Pays 

General Manager

500

The most important Task of the CAM BIG 5

 I WILLPERSONALLY BE ACCOUNTABLE TO ENSURE ALL RENEWAL BUCKETS ARE WORKED DAILY THROUGH PROPER CALLS AND FIELD VISIT ACTIVITY.