What is the safety risk assessment called for clients receiving services in the home?
Hazard Assessment Reduction Plan (HARP)
Before providing care.
There are 7 standardized communication tools available within Home Health. Is the iDraw one of them?
Yes. This is the best practice for communication during care transitions; a verbal handover using iDraw.
How do you clients know who to contact as their goals or needs change over time?
All individuals receiving home health services are to have a most responsible clinician (MRC) assigned.
Each person who is newly receiving home health services receives an information brochure which identifies their Main Contact Person.
Can Home Support services be provided before a HARP is completed?
No
How many two person-specific identifiers are used to confirm HH clients receive care intended for them?
At least two.
There are 7 standardized communication tools available within Home Health. Is the CHW Report Form one of them?
Yes.
What is person and family centered care?
Person- and Family-Centered Care (PFCC) puts individuals at the forefront of their health and care, ensures they retain control over their own choices, helps them make informed decisions and builds relationships with individuals, families/support people, and health-care services providers.
When is the HARP updated? (5)
When a new risk or change in existing risk has been identified.
There has been a gap in service (e.g. no serviced for 3 months).
Service was suspended and then re-introduced.
There is a significant change in environment, client health status or the care plan.
At reassessment or annually.
Name two incidents that can be avoided by using two person-specific identifiers?
• Privacy breaches, • Allergic reactions, • Medication errors, and • Wrong-person procedures.
If you didn't know the 7 standardized communication tools for HH, or any other questions the surveyors ask, what would you say?
I don't know, but I would find this information of the Inside Net and the HH SharePoint.
The CCCP includes the client and their family in their care. When is it updated?
The CCCP is reviewed at each instance of care and/or comprehensive assessment, and updated when there is a change in the status of the person that impacts person/family preferences for care, goals and/or interventions of care.
Interior Health requires a firearm in the home to be safely stored which at minimum means what?
Safely stored, which at a minimum includes: Must be unloaded and, Must be secured by a locking device so it cannot be fired and, Locked in a container that is hard to break into (i.e. gun cabinet or locked closet) or must be locked in a room separate from where the client will be cared for.
Can facial recognition be used as one person specific identifier and in what circumstance?
Yes, where the care provider is familiar with the client.
What is the process you would take when sharing client information for a client transitioning from your service to another?
✓ Complete and share appropriate clinical documentation to support transfer of care
✓ Arrange a verbal handover with clinician taking responsibility for care after the transition
✓ Confirm documentation shared has been received
✓ Document information sharing
✓ Ask client, family, service provider if they received the information they need
All individuals who are receiving HH services for more than ___ days have a CCCP created.
Three days.
What are the 9 HARP Risk categories according to the assessment conducted in the home?
1. Travel To and From Home 2. Access To and From Home 3. In Home Environment 4. Client Behaviour 5. Cognitive Ability 6. Slips, Trip & Falls 7. Infection Alert 8. Working Space 9. Other Hazards
Name 3 of the 5 person specific identifiers.
• Client’s name
• Personal Health Number
• Date of birth
• Home address confirmed by client or family
• Facial recognition
What are 5 of the 7 standardized communication tools in HH?
✓ TL Discharge Summary ✓ Reach-In Information within the CCCP ✓ Acute to Long-term Care Patient Transfer form ✓ iDraw ✓ SBAR ✓ CHW Report Form ✓ Palliative SBAR
What are the four mandatory sections of the CCCP?
1. What Matters to Client
2. Family, Caregiver
3. Health Care Needs
4. Offer Client Copy