GUI
This comp number allows you to search in GUI using points.
3252
What is the points extend code?
675
Servicing Information
If I want to see member's saved searches or favorited resorts, where do I go?
The floppy disc under "Multi Search"
What are the names of the seven continents of the world?
Asia, Africa, North America, South America, Antarctica, Europe, Australia
This comp number is 2-45 days and typically for Vacation Village Members.
3097
What is the reservation fee code?
658
If a member advises they were on a chat before they called in, where could you go to view the chat?
Servicing Information > Cases
To use a resort certificate you must make sure your search option is set to what?
Wks Exchange
What country has the most natural lakes?
Canada
Explain the F key pathing to update a mail code.
What is the guest certificate code?
682
In the Financial tab, what does the blue $$ amount mean?
Refund/Return
Where do I go to find the Deposit Calculator?
Tools
What Cape sits at the tip of Africa?
The Cape of Good Hope
Explain the F key pathing to update a paid through date.
F12-F2-F9
What is the renewal charge code?
609
Where can I go to post a coupon?
Financials > Coupon Balance > Post Coupon
A member wants to authorize a deposited week for a specific guest to use. What do you do?
Start an On Going Going search with the deposit the member has given the guest permission to use. Under "Resort IDs" section type "GCRT" with a future use date and then notate in CEP the name of the guest the member has authorized along with the relation number of the search. This will be a one time authorization only.
What 4 US states share a border with Mexico?
California, Arizona, New Mexico, Texas
Explain how to pull a unit from the reserved pool for a points member.
Use/load the 3252 comp code to search, there will be a "reserved" box. You put a Y in the reserved box then select Search > Resorts.
What is the points for deposit charge code?
679
Members must be marked here to enjoy waived fees at Vidanta resorts.
Offers and Campaigns
If I want to search all pet friendly location in the USA for Christmas week 2023, how would I do that?
Type in USA in region box, select check in date range, press search. Locate: Resort Amenities and select "Pets Allowed"
Name 3 wonders of the world.
1. Great Wall of China
2. Taj Mahal, India
3. The Colosseum, Rome
4. Chichen Itza, Yucatan Mexico
5. Machu Picchu, Peru
6. Pyramid of Giza, Egypt
7. Christ the Redeemer, Brazil
8. Petra, Jordan