Purpose & Principles
Know The Process
Performance Documentation and Tracking
Roles & Responsiblities
Scenarios & General Questions
100

Purpose of ACM progressive discipline

To improve performance and prevent recurring conduct.

100

First Step of Progressive Discipline 

Verbal Notice and Counseling

100

Where should minor coaching conversations and concerns be documented (SLs/TLs can have access to this )

Leadership Tracker

100

Name of People Business Partner

Ted Wing

100

What Should You Do:  An ACM arrives late for the first and forgets to notify you.

Coaching Conversation & Documented in Leadership Tracker 

200

True or False : Progressive Discipline Is Designed to Punish ACMs


False : It's design to course correct behavior and give the ACM a fair opportunity to improve

200

Second Step of Progressive Discipline 

Coaching Plan


200

All disciplinary actions and formal coaching conversations and behaviors or incidents observed 

Progressive Discipline Tracker

200

IMs issues and owns which two stages of the ACM progressive discipline

Verbal Notice and Counseling 

Coaching Plan

200

What Should You Do: ACM does not meet expectations of coaching plan.

Loop in ID and consult with PBP & ID keeps MDI updated throughout 
300

True or False: First Time ACM receives feedback should result in progressive discipline 

False: Coaching Conversation 

300

Third Step of Progressive Discipline 

First & Final Warning

300

True or False: IMs must use the Official CY templates for each stage of Progressive Discipline 

True

300

Name Who Issues Stages Three & Four Of Progressive Discipline Only

Impact Director or MDI with approval from PBP 

300

During a feedback conversation, an ACM shares personal circumstances impacting their performance in engaging with the coaching plan. What should you do?

Listen

Identify Supports

Restate Expectations to continue upholding the coaching plan


400

Approach or strategies used before entering into progressive discipline 

Positive Supports
400

Fourth Step of Progressive Discipline

Recommendation of Termination to End Service

400

What should follow after an ACM has received any step up the progressive discipline

Follow-Up Email Summarizing the document they received, expectations, and next steps. 

400
True or False: IMs should loop in their Impact Directors monthly regarding performance concerns

False: IMs should be early and proactive and loop in IDs at each stage of the process

400
What should an ACM show to successfully complete a coaching plan? 

Consistent and sustained improvement that meets ALL of the expectations and behaviors to improve outlined in the coaching plan.

500

Staff That Should Be Involved In ACM  Progressive Discipline

Impact Director, PBP , and MDI 

500

Beginning and Maximum Length of an ACM Coaching Plan 

2 weeks and can last up to 90 days

500

Documents Uploaded Here 

Workday (ACM Workers documents tab) 

500

Roles that cannot have access to ACM Progressive Discipline 

SLs & TLs or any other First Year 


IMs, Impact Director, MDI and PBP only

500

What should guide your documentation and decision-making throughout managing ACM Performance? 

Observed behaviors and Factual Evidence (witnessed directly by you or brought to you from others) If it's on your radar you should look into and take it seriously

Expectations not met, not personal preference or opinions (Ex. I prefer my team to have color -coded lesson plans vs. the ACM consistently does not turn in lesson plans and is unprepared to serve) 

Consulting ID & PBP throughout the process 

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