Define the Change
This defines the scope, scale, and nature of the change.
What is Define the Change?
This assesses the organization's motivation to adopt the change.
What is Assess Organizational Readiness?
This identifies tools, infrastructure, and personnel for change.
What is Assess Change Capacity?
This identifies how people, process, and technology are impacted.
What is Conduct Change Impact Assessment?
This identifies potential risks related to the change.
What is Conduct Change Risk Assessment?
This identifies why the change is required.
What is Determine Why the Change is Required?
This identifies barriers and enablers to readiness.
What is Identify Change Enablers and Barriers?
This evaluates whether change efforts are aligned across the organization.
What is Evaluate Alignment of Change Efforts?
This helps define communication and training requirements.
What is Define Communication and Learning Needs?
This identifies constraints such as outdated systems.
What is Identify Dependencies and Constraints?
This develops a shared understanding of the future state.
What is Develop a Clear Vision for the Future State?
This ensures the future state is clearly understood.
What is Ensure Clear Understanding of the Future State?
This determines how existing initiatives may compete for resources.
What is Identify Competing Initiatives and Resource Constraints?
This evaluates disruptions to business processes and workflows.
What is Identify Process and Workflow Disruptions?
This prioritizes risks based on likelihood and impact.
What is Prioritize Change Risks?
This determines the risks and consequences of not changing.
What is Determine the Risks of Not Changing?
This evaluates whether people will support or resist the change.
What is Evaluate Stakeholder Readiness?
This looks at internal/external environmental factors affecting capacity.
What is Assess Environmental and Organizational Capacity?
This distinguishes between readiness and actual impact.
What is Differentiate Readiness from Impact?
This recommends mitigation actions for high-priority risks.
What is Recommend Mitigation Strategies?
This identifies alignment with organizational goals and strategies.
What is Identify Alignment with Organizational Goals and Strategies?
This occurs before building the communication plan.
What is Assess Readiness before Planning Communications?
This identifies the organization’s overall ability to manage change.
What is Determine Overall Change Capacity?
This determines the extent of support needed from key stakeholders.
What is Determine Stakeholder Support Needs?
This is directly informed by both readiness and impact assessments.
What is Integrate Inputs from Readiness and Impact Assessments?