Basic Computer Theory & Terms
Underlying Technologies
Diagnostics
Troubleshooting Theory Terms
ESD Precautions
100
What is a processor? A. the brain of the computer B. storage for all the information you process C. an interconnect technology D. an expansion slot E. an execution unit
A. the brain of the computer
100
Which is true? a) USB devices use two types of plugs, Type A and Type B. The Type A plug is dome-shaped and connects to the host computer or a downstream hub. The Type B plug, which is flat, connects upstream to the USB device. b) USB devices use two types of plugs, Type A and Type B. The Type A plug is flat and connects to the host computer or an upstream hub. The Type B plug, which is somewhat house-shaped, connects downstream to the USB device.
b) USB devices use two types of plugs, Type A and Type B. The Type A plug is flat and connects to the host computer or an upstream hub. The Type B plug, which is somewhat house-shaped, connects downstream to the USB device.
100
Which of the following items should NOT be connected to a Mac Pro while using Apple Hardware Test? (Choose all that apply) A. SmartMedia reader B. USB External Drive C. Apple Keyboard D. External FireWire Drive
A. SmartMedia reader B. USB External Drive D. External FireWire Drive
100
To isolate the source of a problem and fix it.
What is Troubleshooting?
100
You experience ESD, usually a spark, when you touch an object with a different charge, or no charge at all.
What is electrostatic discharge?
200
Slots used to plug in external data transfer devices such as iPods are called A. ATA B. Optical Drives C. External Ports D. MegaHertz
C. External Ports
200
This allows you to set up multiple monitors in two ways, extended desktop and video mirroring.
What is The Display System Preference?
200
Which of the following hardware components does Apple Hardware Test check? A. AirPort card B. keyboard C. inverter board D. display module E. memory F. video
A. AirPort card E. memory F. video
200
To select from among others; especially: to separate from another so as to obtain pure or free state.
What is Isolate?
200
ESD can damage a computer by which of the following: A. decalibrating the CRT B. damaging sensitive chips C. starting a fire in the enclosure D. damaging the laser in the optical drive
B. damaging sensitive chips
300
When any Mac goes into sleep mode the first thing that happens is A. The backlit keyboard loses illumination ATA B. The microprocessor goes into a low-power mode C. The hard drive spins down
B. The microprocessor goes into a low-power mode
300
Target Disk mode has two primary uses:
What is are high-speed data transfer between computers and diagnosis and repair of a corrupted internal hard drive?
300
This is an abbreviated test of the computer's major components. This test should be used when you don't have time to run the extended tests. The tests take one to three minutes to complete.
What is Quick Test?
300
Systematic determination of merit, worth, and significance of something or someone using criteria against a set of standards.
What is Evaluate?
300
To reduce the risk of ESD damage, handle all circuit boards by the _________________. A. pins B. body C. edges D. connectors E. exposed circuitry
C. edges
400
Fill in the blanks: FireWire _____________ is faster than USB at transferring digital data
What is 800?
400
Optical digital audio in and out ports are known as: A. Torline ports B. Toslink ports C. Trolink ports
B. Toslink ports
400
This is a thorough test of the computer's components. This is the recommended test for obtaining a complete evaluation of the computer's hardware. The tests take about four to eight minutes to complete, but could be longer. The length of the test mainly depends upon the amount of RAM installed in the computer.
What is an Extended Test?
400
To reduce by analysis.
What is Resolve?
400
To reduce the risk of ESD damage, A. ground yourself B. make sure the equipment is on C. keep the equipment on a metal surface D. touch the equipment to plastic
A. ground yourself
500
In terms of system software updates, versions numbers e.g. Mac OS X v10.6.1 indicate what? A. reference.upgrade.update B. update.reference.upgrade C. upgrade.update.reference
A. reference.upgrade.update
500
Which runs natively on either PowerPC or Intel-based Mac computers? A. Universal Binary B. Binary Translation C. Binary Application
A. Universal Binary
500
What keyboard command toggles looping mode on and off?
What is control-L?
500
Questions which can be answered by either “yes” or “no.”
What are Close Ended Questions?
500
There are four basic pieces of equipment needed to reduce the risk of damage from ESD. Which one of the following is NOT one of the four? A. grounded mat B. wrist strap C. plastic storage bags D. ground cord with alligator clips E. ground polarity tester
C. plastic storage bags
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