Chapter 7&8: Talking and Listening & Building and Maintaining Relationships
a passive activity where an individual perceives sound by detecting vibrations through an ear
What is Hearing
a difference of opinion
What is a Disagreement
the complementary, universal, biological life force that propels organisms toward relationship, attachment, and connectedness
What is Togetherness
Communication from subordinates to superiors
What is Upward Communication
involve joking or hinting about more serious stages of relationships such as marriage or having children
What are Indirect Suggestions
length of your relationship with that person
What is Duration
Communication that is both socially appropriate and personally effective
What is Communication Competence
mediated form of communication in which the sender and receiver are not concurrently engaged in communication
What is Asynchronous
Workers with whom communication is solely work related
What are Information Peers
intentionally creating physical distance to test the strength of the relationship
What is a Separation Test
explains how individuals gradually become more intimate based on their communication behaviors
What is the Social Penetration Theory
type of friendship were there is a negotiated sense of mutual accessibility and availability for both parties in the friendship
What is an Active Friendship
occurs when late adolescents leave the parental home and venture out into the world as young singles themselves
What is the Launching Stage
systems of communication linkages within the workplace
What are Organizational Networks
communication that attacks an individual’s self-concept intending to create psychological pain
What is Verbal Aggression
the attempt to generate as favorable an impression of ourselves as possible, particularly through both verbal and nonverbal techniques of self-presentation
What is Impression Management
Type of communication that purposefully creating and sending messages to another person in the hopes of altering another person’s thinking, feelings, and/or behaviors. Accidental communication is not planned
What is Rhetorical Communication
When a couple negotiates their cultural background with the cultural background of their partner
What is Third-Culture
People holding similar positions or organizational status and power
What are Professional Peers
form of aggressive behavior in which a person of greater power attempts to inflict harm or discomfort on individuals
What is Bullying
degree to which an individual sees another person as entertaining, intriguing, and fun to be around
What is Social Attraction
Any experience of feeling or emotion, ranging from suffering to elation, from the simplest to the most complex sensations of feeling, and from the most normal to the most pathological emotional reactions.
What is an Affect
How we present ourselves to others through our online persona
What is Impression Formation
Any affiliation you have with a professional, peer, supervisor, or mentor
What are Workplace Relationships
using sexual energy of any sort—thoughts, feelings, and behaviors—outside of a committed sexual relationship in such a way that it damages the relationship, and then pretending that this drain in energy will affect neither partner nor the relationship as long as it remains undiscovered
What is Internet Infedelity