Listening to music, reading a book, and medication are all examples of this.
What are comfort and calming measures?
100
Flagging mechanisms.
What is a strategy to alert all health care professionals of a patients history of AOB?
100
Refers to the state in which an individual is demonstrating or has demonstrated aggressive or potentially aggressive behaviour that may put others including patients, staff, and visitors at risk for harm.
What is acting out behaviour?
100
They help staff and families plan and manage responsive behaviours of patients through tailored care plan creation
What is the Behaviour Support Outreach Program?
200
In the absence of evidence that the individual cannot carry out the threat
What is a serious threat?
200
Respect personal space, remain calm, listen carefully, be aware of environment, be aware of your non-verbal communication, and/or seek assistance if situation is escalating are examples of this.
What is managing aggressive behaviour?
200
1. To establish a standard procedure for patients and to identify triggers and strategies
What is an AOB policy?
200
A Responsive behaviours tool.
What is D.O.S. (Dementia Observational System) Record?
300
The individual has the ability to carry out the threat or/and the individual indicates the intent to act immediately or at a specific time
What is imminent threat?
300
8. Be challenging or confrontational, Overreact or be judgmental, get in a power struggle, and/or handle escalating situations alone are examples of this.
What is not managing aggressive behaviour?
300
Order Entry or Patient Care System (PCS) are ways of doing this.
What is entering AOB in Meditech?
300
It is important to remember that there is always the potential for any person to become verbally or physically assaultive under duress
What is universal behavioural precautions?
300
17. Criminal Code of Canada, Occupational Health and Safety Act, Ontario Human Rights Code are examples.
What is resources for AOB?
400
Position yourself between the acting out person and the door; always be calm; don’t divulge personal information about yourself; removing things from around your neck.
What is staff protection tips?
400
If the new event is lesser risk than previously documented, enter the information in the comment leaving the one highest risk with the current risk
What is updating an event?
400
In this application, a symbol (V) appears beside the patient’s name and details can be reviewed by hovering over that icon.
What is a ED visual cue?
400
Being touched, yelling, loud noises, hunger are all examples of this.
What is triggers?
400
A resource for employees who need additional support after an AOB incident.
What is EAP (Employee Assistance Program)?
500
Action that all health care providers are responsible to keep each other safe.
What is flagging patient electronic health record?
500
A patient showing AOB towards only females is considered.
What is gender concerns?
500
“02/03/2016 Pushed staff to the floor r/t medication reaction” is an example of this.
What is Hx of Violent behaviour comment?
500
a patient flagged as AOB within the last 24 hours or on the same visit.
What is a newly flagged AOB patient?
500
11. To assess the patient’s activities over the course of a 24 hr cycle, to provide the clinical team with information that will replace opinion with measurable data and help to determine if there is evidence to support a behavioural diagnosis such as sleep pattern disturbance, to help to determine the percentage of time that the person displayed a responsive behaviour are examples of why we do this.