Listening to music, reading a book, and medication are all examples of these measures.
What is comfort and calming measures?
100
Flagging mechanisms.
What is a strategy to alert all health care professionals of a patients history of AOB?
100
Refers to the state in which an individual is demonstrating or has demonstrated aggressive or potentially aggressive behaviour that may put others including patients, staff, and visitors at risk for harm.
What is acting out behaviour?
100
A program to help staff and families plan and manage responsive behaviours of patients through tailored care plan creation.
What is the Behaviour Support Outreach Program?
200
A type of threat when there is an absence of evidence that the individual cannot carry out the threat.
What is a serious threat?
200
Respect personal space, remain calm, listen carefully, be aware of environment, be aware of your non-verbal communication, and/or seek assistance if situation is escalating are examples of this.
What is managing aggressive behaviour?
200
This will be placed on the door of a patient identified as AOB.
What is an alert sign?
200
This is used to establish a standard procedure for patients and to identify triggers and strategies.
What is an AOB policy?
200
A responsive behaviours tool.
What is D.O.S. (Dementia Observational System) Record?
300
A type of threat when the individual has the ability to carry out the threat or indicates the intent to act immediately or at a specific time.
What is imminent threat?
300
Be challenging or confrontational, Overreact or be judgmental, get in a power struggle, and/or handle escalating situations alone are examples of this.
What is not managing aggressive behaviour?
300
A system to use Order Entry or Patient Care System (PCS).
What is Meditech?
300
It is important to remember that there is always the potential for any person to become verbally or physically assaultive under duress.
What is universal behavioural precautions?
300
Criminal Code of Canada, Occupational Health and Safety Act, Ontario Human Rights Code are examples.
What is acts and laws that contribute to AOB policies?
400
Position yourself between the acting out person and the door; always be calm; don’t divulge personal information about yourself; removing things from around your neck are examples of this.
What is staff protection tips?
400
If the new event is lesser risk than previously documented, enter the information in the comment leaving the one highest risk with the current risk.
What is updating an event?
400
In this application, a symbol (V) appears beside the patient’s name and details can be reviewed by hovering over that icon.
What is ED Whiteboard?
400
Being touched, yelling, loud noises, hunger are all examples of this.
What is triggers?
400
Counseling services are available to all employees for any concerns through this.
What is EAP (Employee Assistance Program)?
500
An action that all health care providers are responsible for to keep each other safe.
What is flagging patient electronic health record?
500
A patient showing AOB towards only females is considered.
What is gender concerns?
500
“02/03/2016 Pushed staff to the floor r/t medication reaction” is an example of this.
What is Hx of Violent behaviour comment?
500
A patient flagged as AOB within the last 24 hours or on the same visit.
What is a newly flagged AOB patient?
500
To assess the patient’s activities over the course of a 24 hr cycle, to provide the clinical team with information that will replace opinion with measurable data and help to determine if there is evidence to support a behavioural diagnosis such as sleep pattern disturbance, to help to determine the percentage of time that the person displayed a responsive behaviour are examples of why we use this.