Package Rules
When two friends or family members want to travel together on two separate packages to the same place at the same time. Hint: We do not allow this.
What is a quinella?
A popular attraction here is a submerged sandbar with a festive atmosphere where boaters can enjoy local cuisine, beverages and more.
What is Destin?
This is where we check daily for updates on things that are going on, especially with inclement weather
The category that we need to transfer over to Special Events
What is Category 11?
The qualifying age for our guests to tour.
What is 28?
This CPP score requires guests to have an income of $75k on Cat 17 packages.
What is PC1/UD?
This location has 60,000 theater seats and over 400 delicious restaurants.
What is Branson?
This is the AI chatbot that we utilize to ask questions and escalate situations to a leader.
What is Sunshine?
The names of your Activations leadership.
Who are Becky, Shana, and Kris?
The income needed for a Cat 12 guest to qualify for their tour.
What is $60,000?
This is the number of guests that our packages will sleep.
What is four? (2 adults and 2 children under the age of 18)
This location is home to the only McDonald's without golden arches. They are turquoise here!
What is Sedona?
This is what we use to put a guest on hold.
What is Jabber?
The length of time an owner needs to wait between tours.
What is 30 days?
The fee a guest must pay if modifying their reservation 15+ days from arrival.
What is $19.95?
When a Cat 12 package holder calls in with a Choice of Package, but the guest wants to book dates to go to Seaside, OR instead, we do this.
What is a money transfer?
The waterpark capital of the world
Wisconsin Dells
This is what we use to stop the recording for the purpose of collecting a credit card from your guest.
What is Pause Recording on Noble?
The fee that guests will pay if modifying or cancelling their dates within 14 days of arrival.
What is $75?
The section of SharePoint that contains the contact number for RCI.
What is the important numbers page?
Tools that we can use to help get a guest to book with us on this call.
What are booking incentives?
Home to the world famous Balboa Park
What is San Diego?
This is something that we can discount on our own without supervisor approval, up to 40%
What are upgrade charges?
The fee that guests will be charged if they travel on the package but do not attend the scheduled tour.
What is $175 per night?
What we would tell a guest that states they are currently separated from their spouse and would not travel together.
What is you must travel with your spouse or wait until you're fully divorced to travel?