Phone Numbers/Tax IDs
Statuses
Processes
Who's Over What?
Random Quirks
100

Signpost Homes, Inc.'s Tax ID. 

What is XX-XXXXXXX?

100

The status used when the title company is responsible for transferring services for Zillow (activations).

What is Provider Utility Hold?

100

T/F: Client confirmation is required when we are told an Invitation Homes property is all-electric.

What is False? 

100

The clients that Rachel Thomas is over. 

What is Zillow, Havenbrook, and Redfin?

100

The two clients that have brokers. 

Who is Fannie Mae and RR Review?

200

Havenbrook's General Phone Number. 

What is 844-824-0007?

200

The status used when the city, county, or specific inspector must complete the inspection for RR Review. 

What is Broker Action Requested?

200

T/F: Client confirmation is required when we are told a Progress Residential property is all-electric.

What is True?

200

The TL over American Homes 4 Rent. 

Who is Jordan Ames?

200

The states you can send overnight checks to for Zillow. 

What are GA and FL?

300

Invitation Homes' General Phone Number.

What is 844-858-9920?

300

The status used when an inspector of the client's choice can complete the inspection for RR Review.

What is Client Inspection?

300

The number of days we must follow-up before sending an opt-out email to the Progress GQC when the client hasn't confirmed the home is all-electric.

What is 7?

300

A client that KJ Bishop is over. 

What is Pathlight or Bungalow?

300

T/F: If an American Homes account is already in an AH4R name, we can leave the name as-is without updating it. 

What is True?

400

Progress Residential's General Phone Number.

What is 844-858-9919?

400

The status used when proof of ownership is required in MO for Great Jones.

What is Pending Conservice Action?

400

What is required for Conservice to order trash bins for Tiber Capital?

What is an REO Comment requesting bins?

400

An ACS for WRI. 

Who is Ashley Lester or Bailey Weeks?

400

The column in SH where the date Pathlight will close on the home is located. 

What is the "Acquisition Date" column?

500

Fannie Mae's Tax ID.

What is XX-XXXXXX?

500

The status used when presence is required for WRI deactivations. 

What is Pending Deactivation Client Action? 

500

What are the entities that we can leave accounts in that name if they've already been established for Tiber Capital?

What are SFR ATL 1-7 entities?

500

The clients Lance Krebs is over. 

What are BoA, Invitation Homes, SafeGuard?

500

The city where all accounts for RR Review must be activated under the name "RR Review" instead of "Select Portfolio Servicing".

Where is Jacksonville, FL?

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