Active listening helps improve the quality of our
C__________
Conversations
Active listening is a ____ way street.
What does that mean?
"two" way street
True or False: Active listening means staying silent the entire time someone is speaking.
Active listening includes responding with questions, summaries, and affirmations to show understanding
mmuicnatoCi
Communication
What is a barrier in active listening?
nything that makes it harder to listen and understand the speaker.
Focusing on the speaker is giving them our U_______
attention.
Undivided
We listen so that we can _____ from what people say, not just to make them feel good.
Learn
True or False: Nodding your head is a way to show you are actively listening.
True – Nonverbal cues like nodding show you are engaged and paying attention.
gerMana
Manager
True or False: Interrupting someone while they are speaking is a barrier to active listening.
True
When we listen to the person talking, it makes them feel I_____
Important
I_________ someone is not a part of active listening.
Interrupting
True or False: Active listening takes more effort than passive listening.
True – Active listening requires focus, understanding, and thoughtful responses.
pionOin
Opinion
Name one distraction that can make active listening harder.
Phone use, background noise, daydreaming, or thinking about your response instead of listening.
Three things that lets someone know you are listening... Or that you were listening
You make eye contact, you ask questions, you nod your head, say "I understand" or repeat what they said, you are sitting up straight... What else? To show that you were listening, you can take action by doing what they asked of you or by following direction.
Saying "mhmm", "yes", "go on", or "tell me more" will E_________ the person speaking to continue.
Encourage.
True or False: You can be an active listener while multitasking.
False – Multitasking divides your attention and makes it harder to fully understand the speaker.
Rsnedope
Respond
What is assumption, and why is it a barrier to active listening?
An assumption is believing you know what someone will say without hearing them out, which can lead to misunderstandings.
What are three things that might distract someone from listening to someone speaking to them?
TV, Pets, music, toys, gadgets, other people or noises, thinking about things that worry you.
Conclusions.
What does this mean?
It means judging or deciding something without having all the facts.
True or False: Paraphrasing what someone says can help show that you understand them.
True – Restating their message in your own words confirms your understanding and shows you’re listening.
tteionAnt
Attention
Give two ways to overcome barriers to active listening.
Examples: Minimize distractions, stay focused, ask clarifying questions, practice patience, and reflect on what you hear.