We are programmed to respond to?
What is Negativity
What mode should you put yourself in to listen with an open mindset?
What is Manual Mode
What are some of the most powerful skills?
What is paying attention, providing feedback, or differing judgement.
What do you use to show you are engaged in a conversation?
What is verbal prompts.
Moving around helps?
What is "Staying Awake and Focused"
What should you do while considering someone's point of view?
What is "be patient and silent".
What are the two points of view?
What is emphatic and sympathetic.
Good communication requires?
What is "Understanding and remembering of what is being said"
Interruptions are a result of?
What is Impatience?
What is emotion
How long should you wait to respond to someone?
What is 2 seconds.