This________________ is a legal term that refers to a business operating under a name that’s different from its official, registered name. It’s also known as a fictitious name, assumed name, or trade name, depending on the jurisdiction.
Doing Business As, also known as DBA
Name this field in the Customer Info tab, where you should enter the P.O. Box address of the customer?
Billing
What is the correct action to resolve “Missing/Incomplete Apt/Suite"?
Scan All Documents until you verify the Apt/Suite information in the package or use the client tools, if needed.
On which tab you can verify the "Actual Calendar Days Until the 1st payment" of the customer?
Contract tab - TILA
What are the two options to properly exit on an application?
Start New Search
Return To List
What is the rule when validating the Zip Code in KYC rule?
First three digits match and not more than 1 digit variance in the last two digits.
On which documents can we only get the P.O. Box information to enter in Customer Info tab?
Contract Agreement Form
Credit Application Form
How to add another payment schedule row, if the customer separate the "Final Payment"?
Instructions:
•Tick mark the tick box
•Select “Periodic” on the Payment Type
•Enter “1” in the Number of Payments
•Enter the final payment amount as stated in the contract.
•DO NOT enter the final due date in EASE.
This tab is where you can validate the Contract Form Number, Revision Date, and State?
Update Check In tab
Credit/Funding Compare or also known as "Demographics"
What should you select in the New/Used field, if the present document in the package is JD Power & CPOV
Certified PreOwned
What is the tool you need to prepare and use when you're processing the Itemization tab? Hint: This tool is necessary if the customer purchased an aftermarket product.
Aftermarket Search Tool
The "Active Bill Payer" must be defaulted to whom?
Buyer
Go to Policy Review tab and click the Autobook Validation sub tab
What is the Collateral Type if the vehicle is "Dodge Ram F-2500"?
LT - Light Truck
Share how to do the reverse formula when you adjust the total amounts in the Itemization tab?
1. Total Fees & Taxes + Total Other Charges = Total Fees/Taxes & Other Charges.
2. Amount Financed - Total Fees/Taxes & Other Charges = Unpaid Cash Balance
3. Unpaid Cash Balance + Total Down Payment = Total Cash Price
4. Total Cash Price - all sub fields in the Cash Price to get the Cash Price amount.
How can you learn if the customer's avail the Auto Debit/ Auto Pay?
If the form "Ally Direct Pay Form" is present on the package
Between the two errors below, which is our priority to resolve?
Funding Level Errors 6 - 8
Credit Level Errors 1- 7
Credit Level Errors
Give atleast 3 example description for CC - City Car?
Sedan, Micro, Hatchback, Liftback, Couple, Sports Car, Crossover
Which should you select in the Financial Program if the rate is 7.90%?
Mitsubishi Retail Incentive FP or Incentive rate