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1

What do you call this document that we consider our priority to check if present in the package? This document binds the 2 or 3 individuals' agreement.

Contract Agreement Form

1

What can you say about Ally Financial based on what we have covered in the training?

Ally Financial is a leading digital financial services company.

It offers the following services:

-Online Banking

-Auto Finance

-Mortgage Lending

-Investing

-Credit Cards

-Corporate Finance

-Insurance

1

Who can clear "Credit Level" system errors where we can see in our client tool?

Underwriter

1
Black Book is one of the Book Out Sheet that is required for USED car. However, this document requires an ______________ by the __________ before we can use this document.

Underwriter

Approval

2

What is the name of this document where you can determine how much is the brand new vehicle?

Vehicle Invoice

2

Can you give us at least 10 State in the U.S. that we support with the state abbreviation.

State Abbreviation Alabama AL Alaska AK Arkansas AR Arizona AZ California CA Colorado CO Connecticut CT Delaware DE Florida FL Georgia GA Hawaii HI Idaho ID Illinois IL Indiana IN Iowa IA Kansas KS Kentucky KY Louisiana LA Maine ME Maryland MD Massachusetts MA Michigan MI Minnesota MN Mississippi MS Missouri MO Montana MT Nebraska NE Nevada NV New Hampshire NH New Jersey NJ New Mexico NM New York NY North Carolina NC North Dakota ND Ohio OH Oklahoma OK Oregon OR Pennsylvania PA Rhode Island RI South Carolina SC South Dakota SD Tennessee TN Texas TX Utah UT Vermont VT Virginia VA Washington WA West Virginia WV Wisconsin WI Wyoming WY

2

Who is required to review and fill up the contract agreement form?

Buyer

Co-Buyer

Dealerships

2
What is stipulation or credit stipulation? Additionally, give us 2 examples of stipulation?

Proof of Residence/Address

Proof of Name

Proof of Date of Birth

Proof of Income

Proof of Verification of Employment

3

What is the name of this document where you can validate the "Social Security Number" of a customer?

Credit Application Form

3
Explain what Retail Transaction is and how is it different from Lease Transaction

•It is an agreement where a buyer purchases a vehicle from a dealer and agrees to pay the purchase price over time, with interest. Once settled, the customer becomes the owner of the vehicle.

3

Who should we notify or reach out if a required document is not present in the contract package?

Dealership

3

What is the name of this PDF file that contains the list of all approved contract forms and credit application forms

HOW DO I

4

What is the name of this document that is optional only unless the customer decided to purchase an aftermarket product like Paint, Mechanical Service Contract, Maintenance Plan (Change Oil) etc

Aftermarket Binder

4

Provide the loan cycle and provide an explanation its purpose on the cycle? Cover only the items that is necessary to our processing

1. Dealership

2. Credit Score Checking

3. Contract Draft

4. Ally Auto Contract Processing

5. Aly Auto Con End Processing

4

Name the documents that should be submitted if the buyer and/or co-buyer only wanted to purchase the vehicle?

Contract Form Agreement

Credit Application Form

Vehicle Invoice (New)

Book Out Sheet (Used)

4

What are the stipulations that underwriter can help us clear?

Proof of Trade

Proof of Paid Account

Proof of Income

5

What is this document where you can verify who is the owner of the vehicle? This document is also required if the customer is residing in the state of Texas and intended to apply for car financing?

Title Application Form

5
What is Underwriter and give us some of their responsibilities that can help us in processing a transaction?

An underwriter is a financial expert who evaluates risk and determines whether to approve or deny applications for loans.

What do underwriters do?

•Analyze applications to assess risk

•Make recommendations for how to handle applications

•Approve or deny applications

•Suggest prices to charge clients, such as interest rates or fees.

•Help clients understand their risk and policy options.

5

What are the 4 types of Book Out Sheet and how can you describe each?

JD Power (NADA)

Kelley Blue Book (KBB)

Black Book (BB)

Alternate Approved Sources

5

What is the name of this insurance document that is not usually required to be provided by the customer not unless the underwriter determine that their record is not that good which may impact their application?

Agreement To Provide Insurance Form

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