ADA Fundamentals
This federal agency enforces federal discrimination laws against employees and applicants
What is the EEOC (Equal Employment Opportunity Commission)?
An employee must formally use words like "ADA" or provide a doctor's note to trigger an accommodation request.
What is False?
True or False: Even if a candidate voluntarily discloses a disability or has an apparent one (like using a wheelchair), an interviewer must never use it as a factor in this decision.
What is TRUE?
An accommodation never requires an employer to lower production, ______, or conduct standards.
What is quality?
Under ADA Title I, employers must have at least this number of employees to be legally required to provide reasonable accommodations.
What is 15?
The "Golden Rule" states that you should consider it an ADA request whenever an employee communicates that a mental or physical health issue is doing this.
What is interfering with their ability to do their job?
If an apparent disability directly conflicts with a core duty, you should state the essential job function and ask this exact follow-up question.
What is "Can you describe how you would perform that task?"
If an employee suddenly discloses a disability during a disciplinary warning, this happens to their past documented history and current warning.
What is it stands (or remains valid/ "set in stone")?
These represent the fundamental, core duties of a position that an employer is never required to remove for an accommodation.
What are Essential Job Functions?
This is a manager's immediate first step upon receiving a request BEFORE contacting HR.
What is to acknowledge and validate?
If a Job Coach is present during an interview, the interviewer must always direct the conversation and eye contact to the ____?
Who is the candidate?
This is the only valid, legally safe reason that should ever be stated to an employee during a termination meeting.
What is a documented failure to meet standard job expectations?
This term describes an accommodation request that causes significant financial expense, major difficulty, or a disruption to daily operations.
What is an Undue Hardship?
To keep an employee working safely while HR formally reviews an accommodation request, a leader can temporarily do this.
What is assign temporary, safe tasks (or temporarily adjust responsibilities)?
If a new hire surprises you on Day One with an undisclosed service animal or job coach, you should welcome them normally and take this action immediately.
What is inform HR immediately?
If an employee claims during their termination that they previously asked a manager for an accommodation but were ignored, you must immediately do this.
What is pause the meeting and call HR?